never arrived - missed my friend's 60th birthday. Am really upset. In the circumstances will you please refund my money.
Scribbler
Scribbler
13 years ago
We are sorry to hear that your card hasn't arrived and apologise for the inconvenience this has caused. A member of our customer service team will be in contact with your shortly to clarify the postal address and look to resend the card for you.
Mothers Dat card supposed to arrive 11the March....didn't arrive till 15th and I paid 8 pounds extra for express delivery.
Scribbler
Scribbler
13 years ago
Thank you for your feedback. We are sorry to hear that your card arrived late and apologise for the inconvenience this has caused. Last week we were experiencing a slight delay with postage due to the bad weather conditions which we are greatly sorry for. We would very much like to resolve this situation and will be in contact by email shortly.
very happy with delivery, first time with using scribbler, was a mothers day card and it turned up on time, very happy customer, will be ordering again, also have recomended A*
Scribbler said they could only deliver my card later than other card websites and then were a day late. Not acceptable.
Scribbler
Scribbler
13 years ago
Thank you for your feedback. We ask customers to allow three working days for cards to arrive which is a standard delivery time advised from Royal Mail. We do our best to get your card to you before the third working day but once it's in the post, unfortunately it’s out of our control. A member of our customer service team would like to discuss this further with you and will be in contact shortly.
Great range of cards and much more to my taste than other competitive sites. I was very impressed with the speed of delivery... Much better than funky pigeon.
I like the company and love the products but I am still waiting for delivery! !!! Would definitely think twice before using them again.
Scribbler
Scribbler
13 years ago
Thank you for your feedback. We have checked you order and can see that your cards were selected upon purchase to be sent April 22nd and therefore have not been sent yet. A member of our team will email you to explain further.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.