What Trusted Customer said about Scotts Castle Holidays:
I didn't need to think of anything. Scotts Castles manages everything for you and signals you when you need to do or know anything.
Harriet
Scotts Castle Holidays
7 years ago
Thanks for the lovely feedback. We try our best to pre-empt customer needs so it was nice to hear you found us helpful.
Product reviews
Harriet
Scotts Castle Holidays
7 years ago
Thrilled to hear you enjoyed your stay. Yes, the water pressure can be problematic when everyone's trying to use the facilities at once and the owner is looking into affordable solutions to this problem. I'm glad to hear it didn't detract from your overall enjoyment of the property and its location.
Date of purchase: 09/23/2018
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about Scotts Castle Holidays:
Wonderful home in a fantastic location right in the heart of the West Highlands. The house was spacious and well appointed with lovely log fires and a large kitchen and dining room for our family to...
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Vicky - Customer Service Manager
Scotts Castle Holidays
7 years ago
So glad you enjoyed your stay, look forward to welcoming you back to Scotts
Product reviews
Vicky - Customer Service Manager
Scotts Castle Holidays
7 years ago
Thanks for your comments, and we agree! We'll pass your comments onto the owner
Date of purchase: 09/24/2018
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about Scotts Castle Holidays:
The representative at Scotts Castles was responsive. It became clear that the castle was booked from multiple sites as they didn't seem to have the most up to date information about what other...
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Harriet
Scotts Castle Holidays
7 years ago
Thanks for your feedback and yes, we recognise where owners choose to market their properties across multiple sites the availability will not be as accurate as the calendars we manage ourselves. Fortunately this issue falls on a minority of owners with whom we work hard with to keep their calendars up to date. I'm glad we were able to help find you some dates that were free to book, it's a very popular property and availability can change on an hourly rate!
Product reviews
Harriet
Scotts Castle Holidays
7 years ago
Delighted to hear the holiday was a memorable one for you and your family. Castle holidays are a very unique experience and we're lucky to have one of the largest selections to choose from in Scotland.
Date of purchase: 09/22/2018
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Trusted Customer
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Duvall, Washington
7 years ago
What Trusted Customer said about Scotts Castle Holidays:
The people at Scotts Castle Holidays went above and beyond to help us have a perfect 25th Wedding Anniversary stay at the Dollarbeg Castle.
Vicky - Customer Service Manager
Scotts Castle Holidays
7 years ago
So pleased you enjoyed your stay, look forward to welcoming you back
Product reviews
Vicky - Customer Service Manager
Scotts Castle Holidays
7 years ago
We agree this is a great apartment, look forward to welcoming you back
Date of purchase: 09/24/2018
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about Scotts Castle Holidays:
They were always helpful and informative
Harriet
Scotts Castle Holidays
7 years ago
We aim to offer guests a personal service and are glad to hear you found us helpful.
Product reviews
Harriet
Scotts Castle Holidays
7 years ago
We're pleased to hear your overall experience was good despite the awful weather you experienced whilst on holiday which we know created a few water ingress issues. Having experienced two months of prolonged, dry, warm weather over the summer months it was unfortunate the weather turned during your stay. Fortunately you were in full communication with the owner and his housekeeper during the course of your holiday who resolved the issues as best they could under the circumstances.
Glad to hear we were able to answer all your questions. We try our best to be as helpful as possible in the decision making process.
Product reviews
Harriet
Scotts Castle Holidays
7 years ago
Glad to hear you had a nice time. I agree about the drive. It's why we've always mentioned it may not be suitable for low slung vehicles in the Grounds & Surrounds section of our web description. However it would be helpful to know where else we might mention the drive so it doesn't get missed.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Scotts Castle Holidays market big holiday houses for family and group holidays in the UK. All properties sleep 10+ and are let on a self-catered basis. Prices guaranteed.
