How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Scenic - Luxury Cruises & Tours Reviews

DS

Dianne S

Feefo Verified

Perth WA

1 year ago

What Dianne S said about Scenic - Luxury Cruises & Tours:

Number 2 cruise

Staff could not do enough for you to make our holiday one totally enjoyable experience. From reception, chefs, wait staff, captain and crew, cleaning and everybody else involved in running such a...

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

1 year ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

Date of purchase: 04/09/2025

0

JE

Jenn

Feefo Verified

Kandanga

1 year ago

What Jenn said about Scenic - Luxury Cruises & Tours:

Fabulous, attentive to all needs and went out of their way to accommodate any change to my itinerary for me

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

1 year ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

Date of purchase: 04/09/2025

0

Trusted Customer

Feefo Verified

1 year ago

Our Scenic Cruise down the Mekong River.

We did the Cruise down the Mekong River. It was most enjoyable - the people were lovely, the food was great and so many interesting and different places to see and experience. Staff on the Scenic...

Date of purchase: 04/05/2025

0

BW

Brenda W

Scenic - Luxury Cruises & Tours Verified

Pelican Waters

1 year ago

What Brenda W said about Scenic - Luxury Cruises & Tours:

Siam Reap to Saigon via the Mekong. Immersive and enjoyable.

Everyone was professional, polite, caring and knowlegeable. Service was of the highest standard. Care was taken to use your name, know your preferences etc without being intrusive. Great attention...

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

1 year ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

Date of purchase: 03/08/2025

0

Trusted Customer

Scenic - Luxury Cruises & Tours Verified

1 year ago

From the first contact with Hoy to the farewell at the airport at the end of the tour, EXCELLENT. The booking staff were less than helpful when we had to adjust our departure arrangements due to a...

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

1 year ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

Date of purchase: 03/08/2025

0

MJ

Mark J

Scenic - Luxury Cruises & Tours Verified

Canberra, Australia

1 year ago

What Mark J said about Scenic - Luxury Cruises & Tours:

An amazing tour, a must do

Hazeem was amazing, he really made the tour as great as it was

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

1 year ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

Date of purchase: 02/07/2025

0

MJ

Mark J

Scenic - Luxury Cruises & Tours Verified

Canberra, Australia

1 year ago

What Mark J said about Scenic - Luxury Cruises & Tours:

Fantastic land tour/cruise

Franz was excellent, and had an awesome sense of humour. JJ was a brilliant cruise director, can't wait to sail with him again.

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

1 year ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

Date of purchase: 12/10/2024

0

PF

Paul F

Scenic - Luxury Cruises & Tours Verified

Wamberal NSW

1 year ago

What Paul F said about Scenic - Luxury Cruises & Tours:

Scenic always deliver what their guests expect. Our trip was exceptional.

All staff on this trip were very attentive and co-interactive to all the guests on board. The Discovery Crew were very knowledgeable, dining staff polite and enjoying assisting the guests with their...

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

1 year ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

Date of purchase: 01/30/2025

1

Trusted Customer

Scenic - Luxury Cruises & Tours Verified

1 year ago

Product reviews

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

1 year ago

Thank you for sharing your experience with us. We’re truly disappointed to hear that your Scenic journey didn’t meet our high standards, as delivering a seamless journey for guests is always our goal. We take your feedback very seriously and will share this with our Customer Care team for review. Please know that we’re committed to learning from all feedback to improve our guest experience.

Date of purchase: 01/08/2025

1

RS

Roma S

Scenic - Luxury Cruises & Tours Verified

Greater Geelong

1 year ago

What Roma S said about Scenic - Luxury Cruises & Tours:

Antarctic travel on Scenic Eclipse- JUST DO IT!!!

As I mentioned in the previous feedback, the staff on board gave impeccable service and not one thing was any bother. They went beyond good service.

Scenic – Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

1 year ago

Thanks for your review and we are pleased that you enjoyed your time with us. The team appreciate that you took the time to share your experience. We all look forward to welcoming you on board again soon.

Product reviews

Date of purchase: 01/19/2025

1

Scenic - Luxury Cruises & Tours Reviews

8 Day Rhine Highlights - Amsterdam to ZurichMore reviews of this productView product websiteFabulous time. Terrific staff, who were very attentive, accommodation, meals, scenery. Fine weather all the way, what more could you want. Thanks Scenic. Have now booked Christmas Markets with...Read more

13 Day Treasures of the Mekong - Siem Reap to Ho Chi Minh CityMore reviews of this productView product websiteEverything to do with the actual tour was excellent. The booking staff were very difficult to deal with. As usual, once you arrive at the gangplank the service is excellent.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?