How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Scenic - Luxury Cruises & Tours Reviews

Displaying all 1,965 reviews

Cheryl C

Scenic - Luxury Cruises & Tours Verified

8 years ago

What Cheryl C said about Scenic - Luxury Cruises & Tours:

Very good

The tour director, bus driver, and almost the full itinerary, restaurants and hotels were first class

Product reviews

Date of purchase: 06/04/2018

Judith C

Scenic - Luxury Cruises & Tours Verified

8 years ago

What Judith C said about Scenic - Luxury Cruises & Tours:

Overall wonderful relaxing cruise. Very informative interesting excursions.

Very cheerful, obliging friendly people. Great cruise, delicious & plentiful food. Good alcohol though Pina Colado not the best and a bit heavy handed with gin measures at times.

Product reviews

Date of purchase: 06/27/2018

Debra S

Scenic - Luxury Cruises & Tours Verified

Perth

8 years ago

What Debra S said about Scenic - Luxury Cruises & Tours:

Very well organised tour with a fantastic Tour Director, Isabel. Isabel went out of her way to accommodate any request and assist the passengers. The pick up and drop off service to the airport was...

Product reviews

Date of purchase: 06/13/2018

Peter H

Scenic - Luxury Cruises & Tours Verified

8 years ago

What Peter H said about Scenic - Luxury Cruises & Tours:

Do this trip

The scenic experience was just that everything you would dream of it was the best trip we have ever done the staff were amazing They went out of their way to look after everyone day and night can not...

Product reviews

Date of purchase: 07/01/2018

Thomas G

Scenic - Luxury Cruises & Tours Verified

Adelaide

8 years ago

What Thomas G said about Scenic - Luxury Cruises & Tours:

Not what you would expect from 5 star

All people we dealt with from scenic were more than helpful and all endeavoured to do their best. It was scenic and fairmont hotels that let us down, on arriving at Banff we found that no room had...

Product reviews

Date of purchase: 05/12/2018

Trusted Customer

Scenic - Luxury Cruises & Tours Verified

8 years ago

Budapest to Amsterdam July 2018

We have just returned from Amsterdam after experiencing excellent service on the Scenic Crystal. Food, beverages and staff were all top shelf and nothing was ever an issue. We had a late change...

Product reviews

Date of purchase: 07/02/2018

Peter A

Scenic - Luxury Cruises & Tours Verified

MEREWETHER NSW

8 years ago

What Peter A said about Scenic - Luxury Cruises & Tours:

Fantastic holiday experience

My 27 night Scenic tour of Canada & Alaska was everything I could have wished for - and starying in the superb Fairmont Hotels for the first section was indeed an outstanding inlcusion. Eveything was...

Product reviews

Date of purchase: 06/02/2018

Patricia A

Scenic - Luxury Cruises & Tours Verified

8 years ago

What Patricia A said about Scenic - Luxury Cruises & Tours:

A truly fantastic trip of a lifetime.

The Scenic representatives,( Tour Directors) Bill Spiller and Brent Dawes who directly looked after us were truly wonderful, both were extremely knowledgeable,always available and very caring to all...

Product reviews

Date of purchase: 06/28/2018

David F

Scenic - Luxury Cruises & Tours Verified

Rydalmere

8 years ago

What David F said about Scenic - Luxury Cruises & Tours:

See above

I would recommend Scenic, but I think more thought needs to be put into the Broome to Perth tour. Additional time at Karajini would provide the opportunity to explore the Gorges etc. Consideration...

Product reviews

Date of purchase: 07/07/2018

Andrew J

Scenic - Luxury Cruises & Tours Verified

8 years ago

What Andrew J said about Scenic - Luxury Cruises & Tours:

Great

Product reviews

Date of purchase: 06/28/2018

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Scenic - Luxury Cruises & Tours Reviews

20 Day Historic Trails & Southern Belles - New York City to New OrleansMore reviews of this productView product websiteThe good outweighed the bad, the latter being some very run down and dysfunctional hotels and some ordinary restaurants.

13 Day Treasures of the Mekong - Ho Chi Minh City to Siem ReapMore reviews of this productView product websiteThe whole journey was awsome for us its the best thing we have done to date

22 Day Magnificent Canadian Rockies & Alaskan Cruise - Vancouver to VancouverMore reviews of this productView product websiteSee previous comments definitely not 5 star but we still enjoyed the overall experiance

15 Day Jewels of Europe - Budapest to AmsterdamMore reviews of this productView product websiteVisited some very special locations.

27 Day Ultimate Canadian Rockies, Alaska & Arctic Circle - Vancouver to FairbanksMore reviews of this productView product websiteItinerary was well planned and well paced - staying for 2 nights in most locations was an excellent idea.

24 Day Wondrous Canadian Rockies & Alaskan Cruise - Victoria to VancouverMore reviews of this productView product websiteEvery thing was fantastic.

14 Day Pilbara, Broome & Monkey Mia - Broome to PerthMore reviews of this productView product websiteSee my previous comments.

24 Day Wondrous Canadian Rockies & Alaskan Cruise - Victoria to VancouverMore reviews of this productView product websiteGreat scenery and nice people

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?