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Sandals Resorts Reviews

Rated
Excellent
Service
4.2
/5
Product
4.2
/5

5

4

3

2

1

1,294

522

271

117

77

2,281

ratings over the past year

Displaying all 10,398 reviews
Trusted Customer
18 hours ago
Date of purchase: 06/03/2025
Better explanation of the specific differences between rooms during the booking process. Differences that were obvious once questions were asked were not so clear in descriptions and pictures....

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Mr Warren Hazelby
Guildford, England.
21 hours ago
Date of purchase: 05/24/2025
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Matthew Lord
1 day ago
Date of purchase: 06/08/2025
What Matthew Lord said about Sandals Resorts:
Average for a Sandals
We were not that happy with the service we received. Some of the waiting staff at restaurants were pleasant but overall we didn't feel like we were receiving a 5 star service.
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Trusted Customer
1 day ago
Date of purchase: 06/16/2025
Great service at meals except one night I sent back my main course as it was freezing cold and I had to wait 40 minutes on another but by this time everyone had finished eating so it was not nice...

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Miss Erica Topham
Halifax
1 day ago
Date of purchase: 06/10/2025
What Miss Erica Topham said about Sandals Resorts:
Sarah Woodward has been absolutely fantastic. She has gone above and beyond Amazing. I have just been a victim of a massive fraud and found it extremely difficult to trust. She’s put my me...

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Miss Bethan Agar
London
1 day ago
Date of purchase: 06/04/2025
What Miss Bethan Agar said about Sandals Resorts:
It is our third time coming to sandals and we have booked it for our honeymoon as we love it so so much!! Any chance of a room upgrade would MAKE our honeymoon SO SPECIAL!
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Trusted Customer
1 day ago
Date of purchase: 05/28/2025
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Charlie
Sandals Resorts
13 hours ago
Hi, Thank you for sharing your feedback! We are delighted to see you left us a 5-star rating for the service provided. Many thanks, Sandals Resorts
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Trusted Customer
1 day ago
Date of purchase: 06/15/2025
Great service, some food could have been better!
Very good house keeping, room cleaned to an excellent standard. Restaurant staff friendly, helpful and courteous.
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Trusted Customer
1 day ago
Date of purchase: 06/14/2025
A very special place
The service is exceptional in every respect from the general manager down to every member of staff to deliver a dream holiday for the guests. The butlers, the bar staff, the beach runners, the...

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CLAIRE ROBINSON
Wakefield
1 day ago
Date of purchase: 06/14/2025
What CLAIRE ROBINSON said about Sandals Resorts:
1st time visiting a sandals resort
Service mostly good and grounds beautiful
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About Sandals Resorts
Family-owned Sandals Resorts has transformed itself from one brand and one resort in Montego Bay, Jamaica to become one of the most well-known and award-winning hospitality companies in the world. With five brands and 24 properties in seven countries including Antigua, The Bahamas, Grenada, Barbados, Jamaica, Saint Lucia and Turks and Caicos, Sandals Resorts is the undisputed leader of Caribbean holiday experiences and remains fiercely committed to the region, dedicating itself to innovative resort development that in the words of Chairman and Founder Gordon "Butch" Stewart, "exceed expectations" for guests, associates and the people who call the Caribbean home.
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135 Fulham Road, London, Greater London, SW3 6RT, United Kingdom
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About Sandals Resorts
Family-owned Sandals Resorts has transformed itself from one brand and one resort in Montego Bay, Jamaica to become one of the most well-known and award-winning hospitality companies in the world. With five brands and 24 properties in seven countries including Antigua, The Bahamas, Grenada, Barbados, Jamaica, Saint Lucia and Turks and Caicos, Sandals Resorts is the undisputed leader of Caribbean holiday experiences and remains fiercely committed to the region, dedicating itself to innovative resort development that in the words of Chairman and Founder Gordon "Butch" Stewart, "exceed expectations" for guests, associates and the people who call the Caribbean home.