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Sandals Resorts Reviews

Rated
Excellent
Service
4.3
/5
Product
4.2
/5

5

4

3

2

1

1,329

525

274

119

78

2,325

ratings over the past year

Displaying all 10,498 reviews
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Mr Fred Bradbury
Sheffield
9 hours ago
Date of purchase: 06/30/2025
What Mr Fred Bradbury said about Sandals Resorts:
Usually book thru travel agents but Sarah Was so helpful and knowledgeable it couldn’t have been easier. We will always book direct with Sandals from now on
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Trusted Customer
11 hours ago
Date of purchase: 01/14/2025
Beautiful, relaxing resort / definitely worth a return visit / very friend
Mostly excellent but on a couple of occasions we had to wait for some time to be seated / served ( I believe you were short staffed )
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Trusted Customer
23 hours ago
Date of purchase: 06/22/2025
Excellent.
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MM
Merle M
London
1 day ago
Date of purchase: 06/21/2025
What Merle M said about Sandals Resorts:
5 Stars – Exceptional Service and Unforgettable Stay!
I had such a lovely stay at this hotel, thanks to the exceptional service from the entire team. Nothing was ever too much to ask — every request was met with a smile and genuine care. I felt truly...

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Trusted Customer
1 day ago
Date of purchase: 06/29/2025
Nice
Service in restaurants good. Re stocking of fridge in room very poor
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MW
Mr Lloyd Watson
Chelmsford
1 day ago
Date of purchase: 01/07/2025
What Mr Lloyd Watson said about Sandals Resorts:
I tried to book online which was unsuccessful then a member of your staff reached out and sorted it out for me
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Trusted Customer
2 days ago
Date of purchase: 06/28/2025
A small intimate friendly relaxing resorf
The staff did everything they could to resolve any minor issues as quickly as possible more than happy with the service provided.
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AR
ALAN RIXON
UK
2 days ago
Date of purchase: 06/28/2025
What ALAN RIXON said about Sandals Resorts:
First and last time
Poor room maintenance, poor room servicing, sloppy service from desk staff. Water leaks in room so had to move rooms
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Trusted Customer
2 days ago
Date of purchase: 06/10/2025
Not been there yet, try in two years time.
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Trusted Customer
2 days ago
Date of purchase: 06/27/2025
Sarah worked extremely hard to find the dates and resort and the type of accommodation we wanted to book. Thank you.
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Charlie
Sandals Resorts
2 days ago
Hi, Thank you for sharing your feedback. We’re so pleased to hear Sarah worked hard to find the perfect dates, resort, and accommodation for you. We look forward to welcoming you! Many thanks, Sandals Resorts
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About Sandals Resorts
Family-owned Sandals Resorts has transformed itself from one brand and one resort in Montego Bay, Jamaica to become one of the most well-known and award-winning hospitality companies in the world. With five brands and 24 properties in seven countries including Antigua, The Bahamas, Grenada, Barbados, Jamaica, Saint Lucia and Turks and Caicos, Sandals Resorts is the undisputed leader of Caribbean holiday experiences and remains fiercely committed to the region, dedicating itself to innovative resort development that in the words of Chairman and Founder Gordon "Butch" Stewart, "exceed expectations" for guests, associates and the people who call the Caribbean home.
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135 Fulham Road, London, Greater London, SW3 6RT, United Kingdom
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About Sandals Resorts
Family-owned Sandals Resorts has transformed itself from one brand and one resort in Montego Bay, Jamaica to become one of the most well-known and award-winning hospitality companies in the world. With five brands and 24 properties in seven countries including Antigua, The Bahamas, Grenada, Barbados, Jamaica, Saint Lucia and Turks and Caicos, Sandals Resorts is the undisputed leader of Caribbean holiday experiences and remains fiercely committed to the region, dedicating itself to innovative resort development that in the words of Chairman and Founder Gordon "Butch" Stewart, "exceed expectations" for guests, associates and the people who call the Caribbean home.