How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Sally Beauty Reviews | Customer Service Reviews for https://www.feefo.com/reviews/sally-express | Feefo

Displaying all 13,295 reviews

Katie

Exeter

7 months ago

Date of purchase: 12/24/2024

What Katie said about Sally Beauty:

Friendly, helpful staff

I went in to the store for the first time on Christmas Eve looking for last minute presents for my niece. The two ladies working were so helpful and friendly. My niece loved her presents.

Karen

Sally Beauty

6 months ago

Thank you for 5 star review and sharing your shopping experience. Great to hear we have friendly, helpful staff in our Sally Beauty store.

Marie

Twyford, Reading.

7 months ago

Date of purchase: 12/19/2024

What Marie said about Sally Beauty:

Excellent service

Excellent service... member of staff, Victoria was so helpful, & certainly knew about all about the products I was purchasing. Made several suggestions as to other products available too...

Karen

Sally Beauty

6 months ago

Thank you for 5 star review and sharing your shopping experience. Great to hear you received excellent service in our Sally Beauty store.

Trusted Customer

7 months ago

Date of purchase: 12/23/2024

Excellent service

Excellent service. Really friendly and helpful staff.

Karen

Sally Beauty

6 months ago

Thank you for 5 star review. Great to hear you received excellent service in our Sally Beauty store.

Trusted Customer

7 months ago

Date of purchase: 12/23/2024

Products good

Karen

Sally Beauty

6 months ago

Thank you for 5 star review after shopping in our Sally Beauty store.

Trusted Customer

7 months ago

Date of purchase: 12/23/2024

Very good

Karen

Sally Beauty

6 months ago

Thank you for 5 star review after shopping in our Sally Beauty store.

Trusted Customer

7 months ago

Date of purchase: 12/21/2024

The staff are so funny I always leaving laughing. Great customer service. They are all around for advice. Unfortunately prices are becoming too high. I can get lowers prices from Barkers and they...

Read all

Karen

Sally Beauty

6 months ago

Thank you for 5 star review when shopping in our Sally Beauty store. We welcome feedback good or bad as this helps us make improvements when we need to.

Ms Tallon

Edinburgh

7 months ago

Date of purchase: 11/26/2024

What Ms Tallon said about Sally Beauty:

Poor packaging for delicate products.

Poor, basically because I had to throw away the top/lid of the products as soon as they arrived, and had to catch them from the bottom of the box, because the plastic was basically in pieces and the...

Read all

Product reviews

Lynne

7 months ago

Date of purchase: 12/23/2024

What Lynne said about Sally Beauty:

very good

The staff were very helpful

Karen

Sally Beauty

6 months ago

Thank you for 5 star review. Great to hear our staff were very helpful when shopping in our Sally Beauty store.

Wendy

Salisbury

7 months ago

Date of purchase: 12/23/2024

What Wendy said about Sally Beauty:

Always so helpful and friendly and of course cheerful.

Karen

Sally Beauty

6 months ago

Thank you for 5 star review. Great to hear in our Sally Beauty store we are always helpful, friendly and cheerful.

Teresa

Paisley

7 months ago

Date of purchase: 12/02/2024

What Teresa said about Sally Beauty:

Clean and fresh

Love this shampoo great value for money. Leaves your hair feeling soft and clean. Always use click and collect fast service and the staff are friendly and helpful

Karen

Sally Beauty

6 months ago

Thank you for 5 star review. Great to hear you are happy with your product and our click and collect service at Sally Beauty.

Product reviews

Not received a review invite?

About Sally Beauty

Sally Beauty serves both the professional and retail customers. With over 160 stores based in convenient high street locations or retail parks, Sally Beauty offers a wide range of professional hair and beauty products and stores are staffed with trained professionals.

Read all

0118 944 7178

Ground Floor, Inspired, Easthampstead Road, Berkshire, RG12 1YQ, United Kingdom

Crazy Color Back to Base Hair Colour Remover 45g

View all media (73)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Sally Beauty Reviews

Schwarzkopf Professional Silhouette Super Hold Mousse 500mlMore reviews of this product (19)View product website

Schwarzkopf Professional Silhouette Super Hold Hairspray 300mlMore reviews of this product (38)View product website

Schwarzkopf Professional Silhouette Flexible Hold Hairspray 300mlMore reviews of this product (11)View product website

Schwarzkopf Professional Silhouette Flexible Hold Mousse 200mlMore reviews of this product (9)View product website

S-PRO Herbal Shampoo 5LMore reviews of this product (5)View product websiteLove this shampoo. Great value for money Leave your hair feeling soft and clean. Really fast service I always use click and collect and the girls are all really helpful and friendly

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?