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Run4It Reviews

https://www.run4it.com
Rated
Exceptional

Run4It is a specialist running retailer with 7 shops across Scotland and run4it.com serving UK wide.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

1,733

76

22

8

14

1,853

ratings over the past year

Displaying all 10,624 reviews
BC
Brian Couper
Linlithgow
7 years ago
Date of purchase: 03/14/2018
What Brian Couper said about Run4It:
Friendly staff and a good range of running kit. Would recommend to anyone.
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Kirsty
Run4It
7 years ago
Hi Brian, thank you for your review. I will pass your comments across to our friendly Run4It staff :) Thanks, Kirsty - Online Customer Service Manager
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Trusted Customer
7 years ago
Date of purchase: 02/28/2018
Let me down with the Wrong-Sized Trousers, Gromit!
Good, personal customer service, and free delivery over £60. But Wallace and Gromit would be very disappointed! They sent me the wrong-sized trousers! Their returns/refund policy is easy enough,...

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Kirsty
Run4It
7 years ago
Hi, thank you for your comments. I am sorry about the inconvenience and disappointment caused in regards to your order. As stated in the emails between us, the error with your tights was a genuine mistake and not one we aim to make. We pride ourselves on our exceptional service and I am sorry we fell short on this occasion. Thanks, Kirsty - Online Customer Service Manager
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Trusted Customer
7 years ago
Date of purchase: 03/13/2018
First rate
Excellent service, prompt and efficient.
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Kirsty
Run4It
7 years ago
Hi, thank you for your review. It's great to hear your comments on your experience with Run4It. Thanks, Kirsty - Online Customer Service Manager
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CJ
Charlotte Johnston
7 years ago
Date of purchase: 03/08/2018
What Charlotte Johnston said about Run4It:
Good website, good prices, efficient delivery
Good website, good prices, efficient delivery
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Kirsty
Run4It
7 years ago
Hi Charlotte, thank you for your review. It's great to hear your comments on your experience with Run4It. Thanks, Kirsty - Online Customer Service Manager
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Trusted Customer
7 years ago
Date of purchase: 03/13/2018
Super fast delivery
Excellent service.
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Kirsty
Run4It
7 years ago
Hi, thank you for your review. It's great to hear the service was excellent. I have passed your comments across to the Run4It team. We look forward to dealing with you again soon! Thanks, Kirsty - Online Customer Service Manager
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Trusted Customer
7 years ago
Date of purchase: 03/13/2018
Product as described arrived on time.
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Trusted Customer
7 years ago
Date of purchase: 03/12/2018
Good service
Produce as described and at a reasonable price. Really pleased with the condition of the trainers and minimal packaging used. Slightly disappointed that they were delivered to a ground floor office...

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Trusted Customer
7 years ago
Date of purchase: 03/12/2018
Product was in good condition and delivered in 2 days.
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KM
Kirsten Mundell
7 years ago
Date of purchase: 03/07/2018
What Kirsten Mundell said about Run4It:
Excellent service new shoes delivered in 24 hours what’s not to love!!
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Kirsty
Run4It
7 years ago
Hi Kirsten, thank you for your review. It's great to hear the service was excellent and that you received your shoes within 24 hours. We look forward to dealing with you again soon! Thanks, Kirsty - Online Customer Service Manager
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Trusted Customer
7 years ago
Date of purchase: 02/19/2018
Poor customer service
I ordered my shoes online, to pick up in my local shop. A week after ordering I phoned Customer Services to find out where my shoes were. I was told they were in stock in the store so I could have...

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Kirsty
Run4It
7 years ago
Hi, we take all feedback seriously so thank you for providing yours. I understand your frustration at your experience with us - this is not the service we aim to provide here. I did email you about your feedback and wanted to inform you that during the time you placed your order we were having technical issues with our automated emails. We only found out about this recently but this error is now fixed and won't happen again. I do apologise that this technical issue affected your order. 
I am also sorry to hear that you felt our Customer Service Team were quite dismissive. I have passed your comments across to the team to ensure this does not happen again. Thanks, Kirsty - Online Customer Service Manager
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About Run4It
Inspiring people to improve their fitness, health and wellbeing through running. Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.
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0344 824 8180
57 Bothwell Street, Glasgow, Lanarkshire, G2 6TS, United Kingdom
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About Run4It
Inspiring people to improve their fitness, health and wellbeing through running. Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.