Very smooth transaction. Website easy to use and the item we ordered (small side table) was priced competitively and arrived quickly. Would definitely recommend
We've previously used Ruma to...
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Katy
Rūma
2 years ago
Delighted to read this, we set ourselves high standards so it’s nice to know we are achieving them.
Very happy - parasol base delivered only a couple of days after ordering, free delivery and discounted price meant it was the cheapest option - delivery driver very helpful (100kg base to just where...
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Katy
Rūma
2 years ago
Thank you for taking the time to write us a review we really appreciate it!
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Delia Roach
3 years ago
Date of purchase: 04/11/2022
What Delia Roach said about Rūma:
The lamps are really beautiful. The delivery was speedy and the lamps were well packaged.
Katy
Rūma
2 years ago
Thank you for your kind words & great rating! Hope to see you again soon!
At the moment I’m not impressed. I ordered a black table the delivery note said black table…the table was grey.
First email was answered quickly but since then I e sent a further two emails that...
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Katy
Rūma
2 years ago
Sorry to see that the product didn’t match the description / image or was sent out incorrectly. We have fed this back to our design team so they can make improvements for the benefit of others shoppers. We have been working on adding to our team so everything runs more efficiently. Please don’t let this stop you trying us again.
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Umar Syal
3 years ago
Date of purchase: 03/31/2022
What Umar Syal said about Rūma:
great service and customer service. ruma understand customer service and treat them very well. responses are quick and prompt.
Katy
Rūma
2 years ago
Thank you for taking the time to write us a review we really appreciate it!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
