Ruby Group Reviews

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your gate Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your cladding - it looks great! Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your timber. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your gate. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your gate. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Hello there, Thank you so much for your review. Your feedback means a lot to us. I am so sorry that the driver did not ring the doorbell or try to contact you, this is our policy that all drivers should do this. I have passed this onto the Logistics Manager to ensure this does not happen in the future. Please forgive this mistake and do let us know if there is anything else we can do for you! Many thanks again Genei

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your fence rails Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. We hope you enjoy your gate. Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Hello there, Thank you so much for your kind words and for taking the time to give us feedback. It really means a lot to us here at Ruby UK. The Photos look great! Please let us know if there is anything else we can help you with. Many thanks again Genei Customer Support

Hello there, Thank you for taking the time to write us a review. I am sorry you feel you could only give us one star, it is our ambition that we provide a 5 star service to all our customers. I am sorry that this did not appear to happen on this occasion. I have looked into this for you and can see that you were sent a notification that the driver had broken down, which is always unfortunate when this happens, we were told that the driver might be able to complete their route depending on how quickly the repairs could be done. We then informed you that when the driver advised us that they could not complete the route, your delivery would be with you Monday Morning instead. I am so sorry for this unfortunate delay, this was not within our control but we are terribly sorry for the inconvenience this may have caused you. Many thanks and sorry again Genei Customer Services