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Ruby Group Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

2 years ago

Satisfied with delivery

Speedy, no nonsense service.

Adam Fiddy

Ruby Group

2 years ago

Hello, Thank you for taking the time to leave this review! We hope we can provide you with another speedy service experience again soon. Kind regards, Bryony Customer Services

Product reviews

Date of purchase: 10/27/2023

0

AS

Andy Slack

Trowbridge, Wiltshire

2 years ago

Satisfied with delivery

What Andy Slack said about Ruby Group:

Great service and quality products.

Excellent service - kept fully informed throughout of delivery status etc. Products were as described - made from quality wood at a very competitive price.

Adam Fiddy

Ruby Group

2 years ago

Hello, We really appreciate your kind words and we are so pleased you are happy with the service and products supplied. Your satisfaction means a lot to us, and we look forward to the pleasure of serving you again in the near future. Kind regards, Bryony Customer Services

Product reviews

Date of purchase: 10/26/2023

0

GB

Geoffrey Barrett

Chipping Campden

2 years ago

Satisfied with delivery

What Geoffrey Barrett said about Ruby Group:

My first port of call for timber

Easy to order, quick confirmation of despatch and carrier had excellent tracking software!

Adam Fiddy

Ruby Group

2 years ago

Hello, We want to express our gratitude for your positive review. It's wonderful to hear that we are your first choice for timber, and we're delighted that your ordering and delivery experience was seamless. Thank you for choosing us as your timber source, and we look forward to serving you again in the future. Kindest regards, Bryony Customer Services

Date of purchase: 10/26/2023

0

Trusted Customer

2 years ago

Satisfied with delivery

Good quality panels

Delivered in specified time, product substantially robust quality. Not the cheapest panels on the market but well worth the money.

Adam Fiddy

Ruby Group

2 years ago

Hello, Thank you so much taking to leave this review, we really appreciate it. We are so pleased to hear you are happy with the delivery, product and service provided and we hope that we have the opportunity to serve you again in the near future. Warm Regards, Bryony Customer Services

Product reviews

Date of purchase: 10/22/2023

0

CH

Cheryl

Gateshead

3 years ago

Overall Satisfied

Satisfied with delivery

Recommends

What Cheryl said about Ruby Group:

Good service

Adam Fiddy

Ruby Group

2 years ago

Hello, Thank you for taking the time to leave this review, we are so pleased you are happy with the service provided. Kindest regards, Bryony Customer Services

Product reviews

Date of purchase: 06/03/2022

0

GR

Greg

Okehampton

2 years ago

Satisfied with delivery

What Greg said about Ruby Group:

Good products at a great price and timely delivery

Adam Fiddy

Ruby Group

2 years ago

Hello, Thank you ever so much for taking the time to share your experience with us! We’re over the moon to hear that you’re happy with the products and service provided. Kind regards, Bryony Customer Services

Product reviews

Date of purchase: 10/21/2023

0

Trusted Customer

2 years ago

Satisfied with delivery

Would 100% recommend Ruby group! Amazing customer service & the quality of the products is always exceptional!

Adam Fiddy

Ruby Group

2 years ago

Hello, We are so pleased that you are happy with the service and product provided and that you would recommend us! We would love to see photos of your finished project when you're done. Kind regards, Bryony Customer Services

Product reviews

Date of purchase: 10/11/2023

0

Trusted Customer

2 years ago

Satisfied with delivery

Great product, really happy with quality and service

The product was great, and very competitively priced. Delivery was also very good. We were out at the time but driver offloaded safely and neatly where requested

Adam Fiddy

Ruby Group

2 years ago

Hello, Thank you for leaving this kind feedback, it is great to hear you are happy with our products and service. The finished project looks amazing! Kind regards, Bryony Customer Services

Product reviews

Date of purchase: 10/20/2023

0

Trusted Customer

2 years ago

Satisfied with delivery

Brilliant Customer Service

I ordered the wrong colour and ended up returning it to an incorrect address. Customer services went above and beyond to return my money to me.

Adam Fiddy

Ruby Group

2 years ago

Hello, We are so happy to hear you are pleased with our Customer Service! We really appreciate your valued custom and hope we have the pleasure of assisting you again in the near future. Kind regards, Bryony Customer Services

Product reviews

Date of purchase: 09/03/2023

0

IS

Ian Swales

Cambridgeshire

2 years ago

Satisfied with delivery

What Ian Swales said about Ruby Group:

Professional service

Professional service with the perfect product.

Adam Fiddy

Ruby Group

2 years ago

Hello, Thank you for kindly leaving us this feedback, we are so glad to hear you are pleased with both the service and the products. We hope we can provide another great shopping experience for you in the near future. Kind regards, Bryony Customer Services

Product reviews

Date of purchase: 08/24/2023

0

Ruby Group Reviews

Free 15cm Sample - 6" x 1" TimberMore reviews of this product (4)View product websiteGood quality timber sample.

3" x 2" Pressure Treated Timber - 3.0mMore reviews of this product (113)View product websiteGood quality wood without any faults.

Side Gate Kit - GalvanisedMore reviews of this product (15)View product websiteAll items were of excellent quality, and provided with all fittings.

Topsham Curved Featheredge Side Gate (1.5m High) - 775mm / Hinge on the RightMore reviews of this product (12)View product websiteGreat product at a competitive price - very impressed with the range of sizes available.

Picket Panels - 1.2m / 2.4m / Round TopMore reviews of this product (2)View product websiteExcellent product extremely satisfied

Picket Panels - 1.2m / 1.8m / Round TopMore reviews of this product (3)View product websiteGood quality extremely satisfied

Tongue & Groove Treated Redwood 121mm x 15mm - 1.8mMore reviews of this product (225)View product websiteOver priced but that’s the norm at the moment. Good service from company.

Fence Post Caps - 120mm / 2More reviews of this product (59)View product websiteGood quality treated wood

Fence Post Caps - 120mm / 10More reviews of this product (59)View product websiteGood quality treated wood

Rebated Fence Capping Rails - 3.6mMore reviews of this product (245)View product websiteExcellent quality treated wood - fitted perfectly

Shadow Gap Home-Grown Cedar 145mm/95mm x 18mmMore reviews of this product (3)View product websiteExcellent as always, I would 100% recommend Ruby group!

Scandinavian Redwood Shadow Gap 140mm x 21mmMore reviews of this product (2)View product websiteGreat service and product

IRO Touch up Cream - MountainMore reviews of this product (1)View product websiteOnce o got the correct colour, application was easy.

Shadow Gap Home-Grown LarchMore reviews of this product (4)View product websiteExactly the look I wanted

Nails Stainless Steel - 50 x 3.35 (x276)More reviews of this product (21)View product websiteIdeal for the job requirements

Osmo UV-Protection Oil Clear (Free Set of 5 Paint Brushes Included) - Default TitleMore reviews of this product (15)View product websiteAgain exactly what I wanted, looks great

Corner Trim Home-Grown LarchMore reviews of this product (1)View product websiteExactly the affect I wanted

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