Ordered the item on 10th December and have still not received it on 24th December. This is probably not the fault of the RA and the responsibility likely rests with Royal Mail.
Date of purchase: 12/10/2025
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Carrie Hill
Feefo Verified
9 months ago
What Carrie Hill said about Royal Academy of Arts:
Advertising 10% off your first order. I tried to get the discount by putting in my email. This didn’t register so I rang and was told it was only for members. I was going to order more but was not...
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Donatella Marzola
Royal Academy of Arts
9 months ago
Dear Customer
Thank you for your feedback. There is a 10% off discount on the first order, when you sign up to our newsletter. Apologies for the miscommunication.
We have also sent you a separate email.
Kind regards
The RA Online Shop Team.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.