Ordering and delivery was exemplary. The scarf ordered was a gift - the one problem was that there was no facility to enclose a message. I was abroad at the time of order and sent an e-mail to the...
After some initial problems finding the right contact link, both of the e-commerce assistants I spoke to were very helpful in answering my questions and sourcing and advising on the purchases.
Product reviews
Date of purchase: 06/27/2016
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Trusted Customer
10 years ago
website did not allow me to put special code for member.s offer in. I had several attempts, and also several tries to reach sales by telephone. When I eventually got through, service was very good.
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.