Good unpressurised sales, dates for completed work achieved, delivery service carefully managed.
Trusted Customer
11 years ago
Already mentioned
Roomes Furniture
Roomes Furniture & Interiors
10 years ago
Interiors will initially feel firmer than showroom models and will soften over time with the use they receive and I trust this is happening in your case. However, if you feel there is a manufacturing fault with your furniture please do not hesitate to contact our customer care team who will be happy to assist you.
Julie Jewiss on behalf of Roomes Stores Ltd.
Product reviews
Trusted Customer
11 years ago
Please refer to comments made on 16th.June
Date of purchase: 05/19/2015
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Trusted Customer
11 years ago
Salesman not pushy but helpful and knew what he was talking about
The Installation service was good sadly the floor has sunk n parts and one bit has glue left on the top right in front of the patio doors
No advice on how to clean or maintain the floor provided
Roomes Furniture
Roomes Furniture & Interiors
11 years ago
Thank you for your feedback and I apologise for the way in which your order was undertaken. We pride ourselves on the high level of service provided to our customers and we have not upheld this standard with your order.
Clearly there are lessons to be learnt and we will be investigating your order to see if there are any procedures or training we can provide to our staff to improve our order and warehouse processes in the future.
I have spoken to the store and I understand cleaning instructions have now been sent to you.
Should you require any further help or assistance in the future please do not hesitate to contact us and we will be happy to assist you.
Julie Jewiss on behalf of Roomes Stores Ltd.
Roomes Furniture and Interiors – trading since 1888 – is probably the largest family-run, specialist home furnishing store in Essex. Situated in Upminster and open 7 days a week, Roomes is just five minutes away from Junction 29 on the M25.
With its own ample low cost carp park, the store boasts a massive 42,000 square feet of showroom space spread over two floors with 150 unique room sets
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Roomes Furniture and Interiors – trading since 1888 – is probably the largest family-run, specialist home furnishing store in Essex. Situated in Upminster and open 7 days a week, Roomes is just five minutes away from Junction 29 on the M25.
With its own ample low cost carp park, the store boasts a massive 42,000 square feet of showroom space spread over two floors with 150 unique room sets