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Roma Experience Reviews

Roma Experience is a tour company founded in 2009 as a result of the passion that we have for Italy and its magnificent cities.

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ratings over the past year

Roma Experience is no longer an active Feefo customer
Displaying all 300 reviews
VC
Verified Customer
East Amherst, NY
7 years ago
Date of purchase: 06/12/2013
What Verified Customer said about Roma Experience:
Could be better
Difficult to hear, too many people, heavy accent
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Roma Experience
Roma Experience
7 years ago
Dear James, thank you so much for your feedback. We are sorry to learn that you had problem hearing your guide. We always have headsets for groups of 6 or more people, but thank you for letting us know what we can still improve. Thank you! 
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VC
Verified Customer
7 years ago
Date of purchase: 12/29/2016
What Verified Customer said about Roma Experience:
Rome in a day
We had a great time on this tour. I loved that we had a private tour guide so that the focus was just on us and we were able To do it all in one day. She was fantastic, she was so knowledgeable.I...

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Roma Experience
Roma Experience
6 years ago
Dear Lynda,

We really appreciate you have taken the time to provide us with feedback on the Rome in One Day tour.
Marvelous to read your positive comments on the guide. We do select guides with utmost care to make sure our guests have a top-notch experience, and it sounds like a private experience was the right fit for you. Your feedback confirms that the tour has lived up to its name, visiting The Vatican, Colosseum and famous highlights.

We hope you look back at your holiday with fond memories, and hope to assist you in the future creating many more upon return in our beautiful country.
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Trusted Customer
7 years ago
Date of purchase: 05/06/2016
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Sehr interessante Tour, dank der Tourleiterin spannend und informativ gestaltet.
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Roma Experience
Roma Experience
6 years ago
Vielen dank fur die schönes Feedback!
We are pleased you found the guide informative and will pass on your kind words to her.
Sounds like she did a great job in showing you around the Underground and Arena of the Colosseum, in addition to the Roman Forum, a small group tour of max. 12 people does really create an intimate atmosphere. We hope you arrived home with fond memories of your tour, and take us into consideration for future visits to Italy as we offer our services all over Italy.
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VC
Verified Customer
7 years ago
Date of purchase: 07/12/2014
What Verified Customer said about Roma Experience:
Great service. Would recommend to anyone
Excellent guides who were very friendly and knowledgeable about the ruins, The Vatican, and the Colosseum. My mother is in a wheelchair and the guides were great at helping navigate the sites so that...

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Roma Experience
Roma Experience
6 years ago
Dear Michael,

We know that Rome can be a tricky and overwhelming place, especially when visiting with someone dependant on a wheelchair. We are overjoyed we found a way for you both the have unforgettable memories of our beautiful city. We feel flattered by your five-star rating and happy our guides provided the service we expect them to deliver. If ever please feel free to get in touch when needing help in visiting the other wonderful places Italy has to offer like the impressive Amalfi coast, Venice, or perhaps city trip to Florence.
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VC
Verified Customer
7 years ago
Date of purchase: 10/26/2015
What Verified Customer said about Roma Experience:
Efficient, friendly and good value for money.
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Roma Experience
Roma Experience
6 years ago
Dear Margaret,

Thank you for your kind words and positive rating.
As our focus is on customer experience we are glad to know we were able to live up to your expectations.
The Vatican is a magnificent place to visit, and our skip the line service makes it easy for guides and guests to enter. Thank you for giving us the opportunity to show you Italy s best.
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VC
Verified Customer
Adelaide
7 years ago
Date of purchase: 10/10/2016
What Verified Customer said about Roma Experience:
Excellent very helpfull
The tour we originally booked from our hotel, didn’t turn up. Whilst we were at the waiting spot over looking the Colosseum, we spoke to one of your agents. He helped us and booked us on your tour,...

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Roma Experience
Roma Experience
6 years ago
Dear Rodger,

Thank you for taking the time to review our Small Group Colosseum tour.
We are delighted you were able to join our tour last minute, however unfortunate the initial situation was.
Great to hear we were able to live up to your expectations by showing you the best of these amazing sites.


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Trusted Customer
7 years ago
Date of purchase: 01/12/2014
There are better tours
My guide was not very knowledgable. He walked us to the sites but there weren't any engaging stories, and when I asked questions he suggested checking Wikipedia for the answers.
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VC
Verified Customer
7 years ago
Date of purchase: 09/04/2014
What Verified Customer said about Roma Experience:
Great!
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Roma Experience
Roma Experience
6 years ago
Dear Laura,

We appreciate you have taken the time to provide us with feedback.
Lovely to hear you were pleased with our service.

Feel free to contact us when needing help discovering the rest of Italy, as it has many more beautiful sites to discover like the astonishing Amalfi Coast or time-worn Pompeii.
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VC
Verified Customer
7 years ago
Date of purchase: 09/04/2014
What Verified Customer said about Roma Experience:
Great!
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Roma Experience
Roma Experience
6 years ago
Dear Laura,

Thank you for giving our service 5 stars. We always try to help our customers find tours suitable to their wishes, and it seems we have succeeded in this case. The small group tour to the Vatican really is a must-do when visiting.
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VC
Verified Customer
7 years ago
Date of purchase: 09/04/2014
What Verified Customer said about Roma Experience:
Tours are the way to go!
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Roma Experience
Roma Experience
6 years ago
Hi Laura,

We are overjoyed that the quality of our service lived up to your expectations! Ostia Antica is a site that is often overlooked, but an impressive ancient harbor port with a magnificent history located very close to Rome. There are so many unique details in the site like the Amphitheatre, old bars, and time-worn frescoes we would like to share with everybody if we could. We hope you had a carefree private experience and will inform the guide about your commentary.
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About Roma Experience
We serve international travel agents, college and university groups, hotel chains, tour-and-activities aggregators such as Viator, Get Your Guide and more. We organize guided tours for travelers — groups and individuals — who visit Italy and want to experience Rome, Vatican City, Florence, Pisa, Pompeii, Naples and the Amalfi Coast. It doesn’t matter if you are cruise passenger or if you arrive by train or car, we are here to welcome you as you begin your exploration of Italy. We look forward to meeting you!
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340 North Avenue E, Cranford, New Jersey, 07016, United States
Why trust Feefo reviews?

About Roma Experience
We serve international travel agents, college and university groups, hotel chains, tour-and-activities aggregators such as Viator, Get Your Guide and more. We organize guided tours for travelers — groups and individuals — who visit Italy and want to experience Rome, Vatican City, Florence, Pisa, Pompeii, Naples and the Amalfi Coast. It doesn’t matter if you are cruise passenger or if you arrive by train or car, we are here to welcome you as you begin your exploration of Italy. We look forward to meeting you!