How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Rockland Trust Reviews

https://www.rocklandtrust.com

Member FDIC

Service

ratings over the past year

Displaying all 3,923 reviews

Brian Kelly

4 years ago

What Brian Kelly said about Rockland Trust:

Horrible.

Horrible. On Friday, July 9th I tried to transfer funds via the computer from my Citizen's account into my Rockland Trust Educational account, so I could then transfer those funds to my ex-wife's...

Donald Sena

Middleboro

4 years ago

What Donald Sena said about Rockland Trust:

Great Service !

Great service again by Hanwar Harnett. We changed all our accounts to our joint Trust and Hanwar handled everything and made it easy !

Trusted Customer

4 years ago

Friendly and competent

Diamond Formal Wear Inc

4 years ago

What Diamond Formal Wear Inc said about Rockland Trust:

We love this bank. Our Branch Manager Donna Healy is amazing. She always goes the extra mile to make you feel welcome. They all do. It’s a great location.

Bernard Flaherty

Quincy

4 years ago

What Bernard Flaherty said about Rockland Trust:

Helping me

I have memory issues and the patience they show is very nice

Trusted Customer

4 years ago

Lack of product knowledge and pricing. Bad customer servvice

I had a terrible experience wanting to open accounts with them. I got 1 open for about 2 days and left the bank on the second day after totally being misinformed by staff.

Trusted Customer

4 years ago

Rude representative on the phone made me very upset

Person I spoke with on the phone originally, I believe his name is Nick, was very, very rude to me by repeatedly replying to my question with the same sentence over and over. Very very rude,...

Amanda Iamele

Rockland Trust

4 years ago

Good Afternoon. We're sorry to hear about your experience. We appreciate your feedback and we will pass it along to the appropriate team. At Rockland Trust relationships matter, and we strive for the best possible customer service.

Juan Garzon Cruz

4 years ago

What Juan Garzon Cruz said about Rockland Trust:

Excelente

Servicio muy bueno y gracias por todo seguridad

Trusted Customer

4 years ago

I havent had a Heloc that has maximum daily transfers and waiting for approvals before funds can be moved. it causes a delay, especially on weekends. otherwise good experience

Amanda Iamele

Rockland Trust

4 years ago

Good afternoon! Thank you for your feedback, we will make sure it gets passed along to the appropriate team.

Dennis Conway

4 years ago

What Dennis Conway said about Rockland Trust:

Very pleased

Staff and Managers at North Quincy are friendly, helpful and very knowledgeable.

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo