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Roché Awnings Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

7 years ago

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Installers were conscientious and thorough

Product reviews

Date of purchase: 03/28/2019

0

Trusted Customer

Feefo Verified

7 years ago

Excellent

Very pleased with the whole experience from the initial survey, the installation team and the Markilux blind performing exactly as we hoped.

Product reviews

Date of purchase: 02/26/2019

0

GA

Gaffin

Feefo Verified

Marlow

7 years ago

What Gaffin said about Roché Awnings:

Great service from initial contact, installation and after sales. Everyone was so friendly and helpful.

Product reviews

Date of purchase: 02/05/2019

0

KS

Karl Simmons

Feefo Verified

7 years ago

What Karl Simmons said about Roché Awnings:

Wiring was not properly surveyed and so at this point our awing still does not work the fitters dropped the mounting bracket which very heavy damaging our patio and window frame. Accidents happen but...

Jamie

Roché Awnings

7 years ago

Thank you for time on the phone and sorry again for the issues you've faced. As discussed, we will do our best to get this resolved for you as soon as possible so that you can start using your awning. Please do let me know if there is anything else we can do to assist in the meantime. Jamie, Customer Care.

Product reviews

Jamie

Roché Awnings

7 years ago

Thank you for the feedback and I'm glad to hear the overall process was good for you. We do appreciate that the price increase from our suppliers Markilux can come as a surprise. We try our best to provide notice of this in advance so that you aren't effected, but appreciate more notice could of been provided in this case, and this is something we will look in to. Jamie, Customer Care

Date of purchase: 02/27/2019

0

Trusted Customer

Feefo Verified

7 years ago

Great Service.

Quick and efficient. Accommodated our different requests and were professional in their approach and explanations.

Jamie

Roché Awnings

7 years ago

Thank you for the great review! I have passed your comments on to our team and look forward to helping you again in the future. Jamie, Customer Care

Product reviews

Date of purchase: 02/14/2019

0

FO

Ford

Feefo Verified

7 years ago

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What Ford said about Roché Awnings:

pre installation service was excellent installation start on appointed date and even through one set of wall brackets were missing we were having two awnings installed the missing bracket were...

Product reviews

Date of purchase: 12/12/2018

0

AJ

Alex Jenman

Feefo Verified

7 years ago

What Alex Jenman said about Roché Awnings:

Highly Recommended!

Very professional service and good quality product. Impressed!

Product reviews

Date of purchase: 01/09/2019

0

AR

Alan Roberts

Feefo Verified

7 years ago

What Alan Roberts said about Roché Awnings:

Quality product, excellent service before and during installation.

The initial visit to asses our needs was very good. The salesman was very knowledgeable and discussed several options to give us the best solution. We visited the factory - staff were again helpful...

Product reviews

Date of purchase: 09/14/2018

0

Trusted Customer

Feefo Verified

7 years ago

Excellent service

Excellent service - fitted in a short time frame too! We’re really pleased with our new awning.

Product reviews

Date of purchase: 09/17/2018

0

DH

Dave Howard

Feefo Verified

Bicester

7 years ago

What Dave Howard said about Roché Awnings:

Excellent Service every step of the way

Roché Awnings are a superb company to deal with. We purchased our Markilux awning over 2 years ago and needed to have it removed / refitted while work was being done on our house. The service we...

Product reviews

Date of purchase: 10/22/2018

0

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