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Robert Graham Reviews

Whisky & Cigar Merchant

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ratings over the past year

Robert Graham is no longer an active Feefo customer
Displaying all 871 reviews
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Trusted Customer
8 years ago
Date of purchase: 05/21/2017
What Trusted Customer said about Robert Graham:
Excellent service and cigars, as always!
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Trusted Customer
8 years ago
Date of purchase: 05/21/2017
What Trusted Customer said about Robert Graham:
An enjoyable smoke. Fast service
Good service, I like the cigars. I dont like using Royal Mail, as I had to fetch them from local depot
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Trusted Customer
8 years ago
Date of purchase: 03/26/2017
What Trusted Customer said about Robert Graham:
Good service, some great cigars
Items well packed so never damaged in transit.
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Trusted Customer
8 years ago
Date of purchase: 05/09/2017
What Trusted Customer said about Robert Graham:
🙂🙂🙂👍👍
Great service with great selection of cigars at reasonable prices, not had any bad experiences with either the company or products since I started buying my cigars there for several years now 👍👍
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Trusted Customer
8 years ago
Date of purchase: 05/15/2017
What Trusted Customer said about Robert Graham:
I may need another supplier
One box had broken cigars and another was very dry.
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Trusted Customer
8 years ago
Date of purchase: 04/29/2017
What Trusted Customer said about Robert Graham:
Great customer service very knowledgable and happy to help you out. The store and staff are very welcoming and friendly
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Trusted Customer
8 years ago
Date of purchase: 03/23/2017
What Trusted Customer said about Robert Graham:
If products are said to be available order placed and paid for and then becomes unavailable this show be notified more quickly .... I had to wait far to long
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Trusted Customer
8 years ago
Date of purchase: 05/12/2017
Online order with Cannongate pick-up
Fantastic service, lovely shop with good selection of Whisky and Cigars on the Cannongate.
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Trusted Customer
8 years ago
Date of purchase: 04/09/2017
What Trusted Customer said about Robert Graham:
Very good service, but website needs abit of work as its awkward to navigate. But that's only a small gripe.
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Trusted Customer
8 years ago
Date of purchase: 03/17/2017
An excellent service if you deal directly with the staff - go old school
Local staff, especially Marta, are excellent, The new website is clunky, ill thought-out , and has caused problems when I buy, Call direct - you'll get a wonderful service
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Holly
Robert Graham
7 years ago
Hi There

Thank you for your kind comments about our London store.

We are always looking to make our site better, so would love to hear your thoughts on our website and why you find it ill thought out.

If you could email Holly, Head of Marketing on holly@robertgraham1874.com with some feedback we would greatly appreciate it!

Thanks
Robert Graham Team.
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About Robert Graham
ROBERT GRAHAM IS ONE OF THE OLDEST WHISKY AND TOBACCO MERCHANTS IN THE UNITED KINGDOM. THE COMPANY WAS FOUNDED IN 1874 IN GLASGOW AND SINCE THEN HAS SERVED CUSTOMERS IN SCOTLAND AND ALL OVER THE WORLD.
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254 Canongate, Edinburgh, Edinburgh, EH8 8AA, United Kingdom
Why trust Feefo reviews?

About Robert Graham
ROBERT GRAHAM IS ONE OF THE OLDEST WHISKY AND TOBACCO MERCHANTS IN THE UNITED KINGDOM. THE COMPANY WAS FOUNDED IN 1874 IN GLASGOW AND SINCE THEN HAS SERVED CUSTOMERS IN SCOTLAND AND ALL OVER THE WORLD.