How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

RIEDEL - The Wine Glass Company Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 238 reviews

Trusted Customer

Feefo Verified

2 years ago

Regalo ideal

Diseño y calidad excelente

RIEDEL Customer Service Team

RIEDEL - The Wine Glass Company

2 years ago

Thank you for your great feedback!

Xavier Argiles Figuerola

Feefo Verified

2 years ago

What Xavier Argiles Figuerola said about RIEDEL - The Wine Glass Company:

MAL SERVICIO

HE REALIZADO UN PEDIDO GRANDE Y LLEGO UNA COPA ROTA, NO HAN QUERIDO REPONERLA Y DE MOMENTO TAMPOCO ABONARLA

RIEDEL Customer Service Team

RIEDEL - The Wine Glass Company

2 years ago

Thank you for sharing your feedback! We apologize for the inconvenience caused by the broken glass in your order. We're pleased to inform you that our customer service team provided you with a credit note, which you graciously accepted. The refund transaction was processed on August 3rd and should reflect in your bank account. Kindly review your account details. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. Thank you!

Xavier Argiles Figuerola

2 years ago

Thanks for your comments, the refund option was the only one, I would prefer to have the glass, about the refund this is not in my account, I hope Riedel will do it.

RIEDEL Customer Service Team

RIEDEL - The Wine Glass Company

2 years ago

Our customer service has already sent you a proof of the repayment already initiated on 03.08. You should have already received the payment.

Trusted Customer

Feefo Verified

2 years ago

Salvado por la campana. El transportista decepcionante. Riedel muy BIEN

El transportista DHL ha tratado mal la caja y habia una copa rota. Les he reclamado me redirigen a Riedel. Transportista deficiente. Me ha desanimado a seguir realizando compras por internet....

RIEDEL Customer Service Team

RIEDEL - The Wine Glass Company

2 years ago

Thank you very much for your feedback.

ERNESTO ALBERQUILLA

Feefo Verified

2 years ago

What ERNESTO ALBERQUILLA said about RIEDEL - The Wine Glass Company:

compra segura sin decepciones

un envio rapido y bien protejido, calid en sus productos, seguro que repito la experiencia de compar

RIEDEL Customer Service Team

RIEDEL - The Wine Glass Company

2 years ago

Thank you for your great feedback!

Rosa MLP

Feefo Verified

Valencia

2 years ago

What Rosa MLP said about RIEDEL - The Wine Glass Company:

Rapidez y eficacia

Rápido y seguro

Trusted Customer

Feefo Verified

3 years ago

Service is excellent. Glasses are well packed and protected and of course, they are amazing

RIEDEL Customer Service Team

RIEDEL - The Wine Glass Company

3 years ago

Thank you for your great feedback!

Luis de la Puente

Feefo Verified

3 years ago

What Luis de la Puente said about RIEDEL - The Wine Glass Company:

todo perfecto

RIEDEL Customer Service Team

RIEDEL - The Wine Glass Company

3 years ago

Thank you for your great feedback!

Josefina Berlanga Ruiz

Feefo Verified

3 years ago

What Josefina Berlanga Ruiz said about RIEDEL - The Wine Glass Company:

Nos ha gustado como se protegen las copas para el transporte. Las copas son preciosas, han encantado a la persona que se lo hemos regalado y las vamos a disfrutar con buen vino, buena comida y mejor...

RIEDEL Customer Service Team

RIEDEL - The Wine Glass Company

3 years ago

Thank you for your positive feedback!

Juan Carlos Alvarez del Val

Feefo Verified

3 years ago

What Juan Carlos Alvarez del Val said about RIEDEL - The Wine Glass Company:

Todo perfecto ¡¡

La mercancía venia muy bien embalada, llego rapido y estuve siempre informado del estado del servicio.

RIEDEL Customer Service Team

RIEDEL - The Wine Glass Company

3 years ago

Thank you for your positive feedback!

Trusted Customer

Feefo Verified

3 years ago

👌🏻 perfecto

Rápido y en perfectas condiciones.

RIEDEL Customer Service Team

RIEDEL - The Wine Glass Company

3 years ago

Thank you for your great feedback!

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo