I can't think of any improvements. By the way, I wasn't able to put in my location on the previous page of this survey. There was no option for England, Great Britain or United Kingdom.
Many...
Thank you for taking the time to leave a review. We're glad to hear you enjoyed the holiday overall, but we were surprised by the two-star rating for service, as we're not aware of any issues during your trip.
Could you let us know more about what fell short? Any detail you can share would help us understand what happened and improve our service going forward.
We appreciate your feedback and hope to hear from you soon.
Kind regards,
Libby
Tours and Excursions Manager
Product reviews
Libby
Richmonds
2 days ago
Thank you for taking the time to leave a review. We're glad to hear you enjoyed the holiday overall, but we were surprised by the two-star rating for service, as we're not aware of any issues during your trip.
Could you let us know more about what fell short? Any detail you can share would help us understand what happened and improve our service going forward.
We appreciate your feedback and hope to hear from you soon.
Kind regards,
Libby
Tours and Excursions Manager
At Richmond’s we lead our sector with our diverse, modern fleet and qualified, dedicated team of people. Combining traditional courtesy with technology and expertise, we strive to be the coach travel company of choice for business and leisure customers in Cambridgeshire, Hertfordshire, Bedfordshire and Essex by ensuring we provide comfortable, enjoyable and seamless experiences every time.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Richmond’s we lead our sector with our diverse, modern fleet and qualified, dedicated team of people. Combining traditional courtesy with technology and expertise, we strive to be the coach travel company of choice for business and leisure customers in Cambridgeshire, Hertfordshire, Bedfordshire and Essex by ensuring we provide comfortable, enjoyable and seamless experiences every time.