The website is easy to use and place your order, and confirmation e-mail was received instantly, however that was it.!!!!!!!.did not hear anything for a week and had to call in person to find out...
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Richard Haworth Limited
Richard Haworth Limited
12 years ago
Thank you for your feedback. I have investigated your order and apologise for any inconvenience the delay may have caused. We aim to keep customers up to date on their order progress and in this instance didn’t adhere to our high standards. Your order was placed on Friday 23rd and due to Bank Holiday Monday it took until Tuesday 27th for the order to be processed. A line from your order needed to be manufactured which was completed on Thursday 29th and the full order was despatched on Friday 30th for receipt the following business day, Monday 2nd. We have reviewed internal procedures and taken the necessary action to ensure this won’t happen again. Thank you again for bringing this to our attention and if you have any more feedback please don’t hesitate to get in touch.
Regards, David
First class everyone you speak to is helpful and polite making you feel like your there most important customer
Would reccomend
Richard Haworth Limited
Richard Haworth Limited
12 years ago
Thank you for your feedback Linda
Regards, David
Trusted Customer
12 years ago
Was so pleased when I rang Richard Haworth and found that they had the Duvet Cover that tucked in , my hubby and myself are disabled and needed something to stop us sliding down the bed, as we have to sit up to sleep.
This item was first class and delivered within a day
Thank you so much this is the second time that you have helped us so much and we really say thanks from the bottom of our hearts
B & LA Crutchley
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.