Thank you for your feedback Mayumi. Pleased to hear you were happy with our service but am very disappointed to hear your product broke on first use. Apologies for the inconvenience we would appreciate the opportunity to put this right for you. I have asked my colleague Kerry to contact you separately to arrange a replacement.
Regards, David
Trusted Customer
12 years ago
A week passed and no one contacted. I am not going to chase them, I cannot be bothered, I just don't shop with them again.
Richard Haworth Limited
Richard Haworth Limited
12 years ago
Just to let you know the replacement storage bag has been sent out and you will receive imminently. Apologies for the delay.
Regards, David
I have been searching for perfect pillows..........there is only one place for me......on line...Richard Haworth.com You will NOT get better ...so there !
Get the Clusterfill Standard Pillow..........its PERFECT !
Product reviews
Date of purchase: 06/18/2014
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Trusted Customer
Feefo Verified
12 years ago
Ordered & delivered as stated, Excellent Service.
Product reviews
Date of purchase: 06/02/2014
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Trusted Customer
Feefo Verified
12 years ago
Very prompt delivery but postal charges seemed excessive.
I had a problem with my order and was immediately contacted and it was rectified and then I received a follow up email just to make sure. Great service!
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.