How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Reynolds Reviews

http://www.reynoldsfurniture.co.uk

EXCEPTIONAL

Service

4.8

Product

4.8

ratings over the past year

Displaying all 2,257 reviews

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Reynolds:

Great local independent store

Very good service. John the salesman was very helpful, not at all pushy. Great independent store. Would recommend and use again

Product reviews

Date of purchase: 12/05/2019

Trusted Customer

Feefo Verified

6 years ago

Arrived much earlier than the delivery date. Fast & easy service.

Product reviews

Date of purchase: 12/03/2019

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Reynolds:

Excellent and polite service would buy from them again

Product reviews

Date of purchase: 10/22/2019

Trusted Customer

Feefo Verified

6 years ago

excellent experience.

Excellent from start to finish. Would highly recommend if you want first class service.

Product reviews

Date of purchase: 11/25/2019

Trusted Customer

Feefo Verified

6 years ago

Very satisfied customer - Please note that my husband died 4 years ago.

I telephoned my order to them because I did not want to drive to Bognor. I had purchased two chairs about 7 years ago and wished to have another. The gentleman who took my order was very helpful,...

Reynolds

6 years ago

Thank you for your kind review. We are sorry to hear your husband passed away and have amended your customer details.

Date of purchase: 11/21/2019

Trusted Customer

Feefo Verified

Rustington

6 years ago

What Trusted Customer said about Reynolds:

An example of customer service which many retailers would do well to adopt.

Could not fault any part of the total service experience. Mature, experienced assistance provided willingly during all stages of our purchase. In particular, our thanks to Linda who " went the...

Product reviews

Date of purchase: 11/14/2019

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Reynolds:

Knowledgeable, polite, and efficient

Date of purchase: 11/11/2019

Trusted Customer

Feefo Verified

6 years ago

Slow delivery

Delivery took 16 weeks for the sofas. Poor communication over the delays in delivery.

Product reviews

Date of purchase: 11/18/2019

Trusted Customer

Feefo Verified

6 years ago

Excellent and considerate service.

Product reviews

Date of purchase: 11/19/2019

Trusted Customer

Feefo Verified

Bognor Regis

6 years ago

What Trusted Customer said about Reynolds:

very helpful with product information and assistance with delivery issues.

I would highly recommend Reynolds for the range of high quality products and excellent service

Product reviews

Date of purchase: 11/14/2019

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Reynolds Reviews

G PLAN UPHOLSTERY Elliot (Leather) 3 Seater Power Recliner Sofa Double with USBMore reviews of this productView product websiteBeautiful sofa. Great quality and very comfy.

JOULES Joules Chinoise Floral Standard PillowcaseMore reviews of this productView product websiteI love joules bedding. Easy to wash & iron.

PREMIER FURNITURE Bersted 2 Seater Manual Recliner SofaMore reviews of this productView product websiteExcellent quality and service

G PLAN UPHOLSTERY Washington - (fabric) 2 Seater SofaMore reviews of this productView product websiteVery comfortable, well made. Expensive but will last for years. Had fabric protection so it is very durable.

PREMIER FURNITURE Bersted 2 Seater Manual Recliner SofaMore reviews of this productView product websiteFirst impressions as expected. Time will tell.

DURESTA UPHOLSTERY LTD Beaminster Medium Sofa Polished LegMore reviews of this productView product websiteVery slow delivery. Took 16 weeks to deliver. I believe the factory only works part time, as cannot get any communications on a Friday afternoon.

SANDERSON HOME Sanderson Home Maelee Oxford Pillowcase SeaflowerMore reviews of this productView product websiteIt was exactly what I wanted.

UNIQUE FURNITURE & ZENIA HOUSE Quercus 6 Shelf UnitMore reviews of this productView product websiteVery stylish item at a great price. Also the staff were very helpful, they not only delivered but assembled the item.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?