friendly, helpful and responsive. would have rated 5 stars, but after initially ordering the item just as covid-19 hit, we were told delivery may take a while. this was fine as not in a hurry, but...
Ordering service with attention to detail Was very good.
Kept us informed of when the delivery of furniture was at the store.
Kept the said furniture in store until we had finished our renovations to...
We came into the store to look at three piece suites. We had bought from you before so knew we would get the service we required.
We were left to browse before we then sought advice, and then given...
Their service is old school nothing is too much trouble. Rom the time you walk in to the shop look at what you want. Until the delivery they keep you informed through out.
As always, service excellent, delivery on time. What more could you ask for?
Date of purchase: 03/18/2020
0
Share
Trusted Customer
Feefo Verified
6 years ago
Everything went smoothly, allowed time to make my choice, options explained. Delivery time
Explained. Delivery timing to my home, was explained
Product reviews
Date of purchase: 03/13/2020
0
Share
Trusted Customer
Feefo Verified
6 years ago
Very good customer service in the shop, have a problem with my new sofa after 6 - 7 weeks, waiting for technical person to come and see.
Reynolds
Reynolds
6 years ago
We are sorry for the fact that you have a service issue and also for the time it is taking to sort it out. Due to Coronovirus the service companies are only now beginning to return to work and the one instructed to service your sofa will resume home visits week commencing 15 June. You should be receiving a call to book an appointment. I believe you have already been informed of this via email.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.