Straightforward. Jennifer in the office was great with updates and clear info. Would use again both to buy and sell.
Anne
Rettie
21 days ago
Thank you for your feedback on the service provided by the West End Team, delighted you were pleased with the service - We hope we can assist again in the future. Kind Regards Anne Sutherland Branch Manager
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Ms Stephenson
Feefo Verified
Edinburgh
26 days ago
What Ms Stephenson said about Rettie:
Great service, great result
Knowledgeable, communicative and value fir money. Professional and thorough marketing preparation and overall very helpful.
John Wybar
Rettie
5 days ago
Thank you very much for your feedback. I am delighted you were happy with the service you received from the Edinburgh Residential sales team at Rettie. Please do let us know if we can do anything to help again in the future.
John Wybar
Director
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Ms Stewart
Feefo Verified
27 days ago
What Ms Stewart said about Rettie:
Exceptionally knowledgeable and helpful people supported me with the valuation, sale and marketing of my property.
Alison
Rettie
27 days ago
hank you for your kind feedback. We’re delighted to hear that you found the team exceptionally knowledgeable and supportive throughout your valuation, sale, and marketing journey. Providing clear advice and a seamless experience from start to finish is always our goal, and it’s great to know this came through.
We really appreciate you taking the time to share your experience and wish you all the very best for the future. Alison, Daniel and Erica along with the Newton Mearns Team
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Trusted Customer
Feefo Verified
28 days ago
A very professional service.
I found the staff very attentive and professional. I also appreciated the friendly and effective backup I received from the team at what was a stressful time.
Alison
Rettie
28 days ago
Thank you so much for your kind feedback. We’re delighted to hear that you found our service professional and that the team’s support made a positive difference during what can often be a stressful time. Providing attentive, friendly, and effective support is something we pride ourselves on, so it’s wonderful to know this came through in your experience. We really appreciate you taking the time to share your thoughts and wish you all the very best for the future. Warm wishes Alison, Daniel and the Newton Mearns Team
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Trusted Customer
Feefo Verified
1 month ago
Poor communication on and leading up to entry day. With holding spare keys.
Our purchase and sale initially went well and staff were quite helpful. Date of entry was set in advance but we had no communication from Rettie in the week leading up to the sale. On the day of...
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Alastair Houlden
Rettie
14 days ago
Thank you for taking the time to leave a review. I was pleased to have the opportunity to speak with you directly and to better understand your concerns. While the key access issue on the day of entry was unfortunately outside our control, I appreciate your feedback regarding communication and the handling of the spare keys. We take these points seriously and are reviewing our procedures with the team to identify where improvements can be made. Thank you again for your constructive and balanced feedback, and for taking the time to discuss this with us.
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Ms Stiven
Feefo Verified
1 month ago
What Ms Stiven said about Rettie:
The staff at Rettie were unfailingly kind, understanding and supportive, As well as extremely professional. They kept me right up to date with every thing and were generally just absolutely great.
Grace Sloan
Rettie
1 month ago
Thank you for taking the time to provide feedback - it is greatly appreciated and I will share with the team. Best wishes, Grace Sloan
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Trusted Customer
Feefo Verified
1 month ago
All staff very efficient, professional and proactive
Jill McCulley
Rettie
1 month ago
Thank you for working with our team, it was good to see the sale complete quickly
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Mr Fletcher
Feefo Verified
Edinburgh
1 month ago
What Mr Fletcher said about Rettie:
A Highly Recommended Team
My first time selling a property and received exceptional service throughout. From first contact through to closing date the guidance, support and communication was first class. Gavin Smith, Sarah...
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John Wybar
Rettie
1 month ago
Thank you very much for your feedback. I am delighted to hear that you were so pleased with the service provided by the Edinburgh Residential Team at Rettie & Co.
Gavin and Sarah will be particularly pleased to receive your comments, and I will be sure to pass them on.
Please do not hesitate to get in touch if we can be of any assistance in the future.
John Wybar
Director
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Trusted Customer
Feefo Verified
1 month ago
Although my property did eventually sell, Retties approach to communication, integrity, respect needs significant improvement. The AML process with coadjute is neither timely, nor well delivered....
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B. W.
Feefo Verified
Germany
1 month ago
What B. W. said about Rettie:
Excellent service
Rettie provided an excellent service throughout the sale of my flat. They were very dedicated and helpful, especially with me being abroad. Communication was good, so that I was kept up to date at...
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Anne
Rettie
1 month ago
Thank you for your feedback on the service provided by the West End Team, delighted you were pleased with the service - We hope we can assist again in the future. Kind Regards Anne Sutherland Branch Manager
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our unrivalled market knowledge helps clients all over the world sell, let, and develop property in Scotland and the North East of England–from city apartments and rural cottages to large townhouses and prime country homes.
