What Paul said about Renault Insurance & Accident Aftercare:
Made it easy and helpful
Curtesy car provided that I needed
Very quick with car repair
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Trusted Customer
Feefo Verified
9 months ago
Smooth handling of repairs to my car following an accident.
There was confusion immediately after the accident as my insurance had started arrangements to fetch the car from the garage that the police had arranged for it to be sent. But I said that I would...
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Fiona
Feefo Verified
Derby
10 months ago
What Fiona said about Renault Insurance & Accident Aftercare:
Very disappointing
Lack of timely communication. Zero support. Having to be chased. Very disappointing.
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Trusted Customer
Feefo Verified
11 months ago
Very efficient
You dealt with every thing very efficiently...from bump to repair.
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Trusted Customer
Feefo Verified
11 months ago
Prompt response but disappointing car hire experience
My claim was dealt with promptly. However, when it came to arranging a hire car I was surprised that my case was passed to another team who dealt with a car hire company. On the agreed date I was...
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Martyn Grant
Feefo Verified
Banbury
1 year ago
What Martyn Grant said about Renault Insurance & Accident Aftercare:
Exorbitant price increase
Insurance cover very good but subsequent price increase for this year was 100%, I am struggling to see how this is justified when I had no claims discount protection. The nominated garage seemed to...
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Trusted Customer
Feefo Verified
1 year ago
They were very helpful. It was made very easy for me. My car was collected and delivered back to me no problem.
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TA
Tariq
Feefo Verified
1 year ago
What Tariq said about Renault Insurance & Accident Aftercare:
Too slow
Took to long from start of claim to settlement .
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Trusted Customer
Feefo Verified
1 year ago
Customer service is shambolic
Impossible getting through to the person you needed to talk to. Endlessly put on hold and still ending up going back to the beginning: seriously annoying and frustrating. On two occasions I was on...
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Jacqui
Feefo Verified
Hull
1 year ago
What Jacqui said about Renault Insurance & Accident Aftercare:
The overall service was great , l would have preferred an automatic curtacey car but l understand they aren’t always available, l am very satisfied with the repair job , the team were very good at...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.