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Gifts & Vouchers Reviews | Customer Service Reviews for https://www.feefo.com/reviews/redu-group | Feefo

Displaying all 281 reviews

Trusted Customer

4 years ago

Date of purchase: 02/22/2021

Confusing and too TIme Consuming

It took far too long to retrieve a £15 supermarket voucher. Frankly it was all rather confusing to begin with, but I decided on an M&S voucher; then found the M&S option was not available to me, with...

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Abby

Gifts & Vouchers

4 years ago

Hello, I am very sorry that you had a negative experience with us. The restrictions of the brands were chosen by your employer for the specific event they were purchased for. Please be aware that there are full redemption instructions on each gift card as well as a dedicated customer service team who are more than happy to help. Thanks, Abby

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Trusted Customer

4 years ago

Date of purchase: 02/20/2021

Excellent service

Very easy to follow instructions.

Abby

Gifts & Vouchers

4 years ago

Thank you for the review :) Thanks, Abby

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Trusted Customer

4 years ago

Date of purchase: 02/19/2021

Very good service every time I buy online a gift card

Abby

Gifts & Vouchers

4 years ago

Thank you for the positive feedback! Please let me know if you need anything :) Thanks, Abby

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Trusted Customer

4 years ago

Date of purchase: 02/17/2021

Fast and easy

Abby

Gifts & Vouchers

4 years ago

Thank you for the positive review :) Thanks, Abby

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Trusted Customer

4 years ago

Date of purchase: 02/09/2021

Poor. I entered my cousins email address for the code to be sent to, however he didn't receive anything. I had to provide the code you supplied within my payment receipt email confirmation. I was...

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Rebecca

Gifts & Vouchers

4 years ago

Hello, I am very sorry for your experience using our website. We have checked your order and can see the 'save' button wasn't used to confirm your recipients details, this is why it was not sent directly to your cousin. For future reference, if you have any issues, please contact our dedicated customer service team who will be able to assist. Thanks, Rebecca

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Trusted Customer

4 years ago

Date of purchase: 02/11/2021

Effortless

really easy process

Abby

Gifts & Vouchers

4 years ago

Thank you for the review :) Thanks, Abby

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Trusted Customer

4 years ago

Date of purchase: 02/16/2021

Good, once it worked!

I loved the idea of a choose vouchers, where I could give it to my friend, not knowing if deliver or just eat was better for them. However, it did take a chat with the technical team to stop the 505...

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Abby

Gifts & Vouchers

4 years ago

Hello, I am very sorry for the technical error you experienced, I am glad we were able to resolve this for you. Thanks, Abby

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paul clarke

London

4 years ago

Date of purchase: 02/16/2021

What paul clarke said about Gifts & Vouchers:

Good options

Plenty of options, vouchers delivered on time (30 minutes).

Abby

Gifts & Vouchers

4 years ago

Hello Paul, Thank you for the review! Thanks, Abby

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Trusted Customer

4 years ago

Date of purchase: 02/13/2021

Standard

Quick receive on gift card. The link from the website didn’t add the code on Amazon checkout. So I had to send it back and re do it. My fault for not checking the gift code was added. That’s what you...

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Rebecca

Gifts & Vouchers

4 years ago

Hello there, Thank you for your feedback. The gift cards are not instantly added to an account and will need to be manually entered. This is to reduce the chance of adding it to the wrong account in error. Thanks, Rebecca

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Melanie Jane Herman

Cape Town

4 years ago

Date of purchase: 02/08/2021

What Melanie Jane Herman said about Gifts & Vouchers:

Efficient & easy

Abby

Gifts & Vouchers

4 years ago

Thank you for the review Melanie :) Thanks, Abby

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About Gifts & Vouchers

Gift Cards from 200+ High Street and Online Stores that can be personalised and sent in seconds. We pride ourselves on delivering a fantastic selection of Gift Cards, E-gifts, Vouchers, Personalised Gifts and Experience Days.

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0191 5630995

2 Lighthouse View, Spectrum Business Park, Seaham, Durham, SR7 7PR, United Kingdom

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