The transfer from the airport to the hotel the bus broke down, took us 40 minutes to get another bus to bring us to the hotel.
Then at the hotel, there was four days we suffered with no hot water,...
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Customer Service
Redtag.ca
4 months ago
Thank you for providing feedback on your reservation. This forum is to rate your experience with our agency. Please feel free to submit your concerns to customerservice@redlabelvacations.com and we will forward to the appropriate department for further review. Please feel confident, we do value your business and assure you of our very best intentions at all times.
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MR JOHN PATTERSON
Feefo Verified
CAN
4 months ago
What MR JOHN PATTERSON said about Redtag.ca:
Disappointing Customer Service
I basically received no service. I booked the vacation last minute and made an error. Spent the next two days trying to contact someone, including 6+ hours on hold to speak to someone. I also tried...
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Customer Service
Redtag.ca
4 months ago
Thank you for taking the time to provide a review. Please allow us to apologize for the difficulty you had trying to contact us. Our call center is experiencing a very high volume of calls this winter season, and we apologize for the long wait. Please feel confident, we do value your business and assure you of our very best intentions at all times.
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Trusted Customer
Feefo Verified
4 months ago
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MR FERNANDO MANUEL TAVARES
Feefo Verified
CAN
4 months ago
What MR FERNANDO MANUEL TAVARES said about Redtag.ca:
vacation
purchased an all inclusive trip to the Dominican Republic.
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MR PETER SPOURDALAKIS
Feefo Verified
4 months ago
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MRS MARIA CAMPANELLA
Feefo Verified
4 months ago
What MRS MARIA CAMPANELLA said about Redtag.ca:
The whole experience was informative and our concerns put to ease. The agent we dealt with was very calm and responsive.
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Trusted Customer
Feefo Verified
4 months ago
very efficient
Variety of payment options
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Trusted Customer
Feefo Verified
4 months ago
Trusted website to deal with and always best prices 👌
Silvia she is amazing always as we been booking with red tag trough her amazing customer service for years
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
