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Isle of Wight of Ferries

Displaying all 58,144 reviews

Trusted Customer

Feefo Verified

12 years ago

Very busy crossings, lots of coach passengers so ended up sitting in the pet area…

Very busy crossings, lots of coach passengers so ended up sitting in the pet area for both journeys. It was warm thanks to the fan heaters but it didn't look like the floor had been hosed down since...

Red Funnel Isle of Wight Ferries

12 years ago

Positive 1,Megative 2

Red Funnel Isle of Wight Ferries

12 years ago

Thanks for the heads-up we'll pass your feedback onto the Exec teams on each ship.

Trusted Customer

12 years ago

It was the Red Falcon both crossings.

Date of purchase: 11/18/2013

Trusted Customer

Feefo Verified

12 years ago

Check in staff are all pleasant and helpful. Crossing was slightly longer than advertised.

Trusted Customer

12 years ago

Missing the hourly service now that Red Funnel has moved to Winter Timetable

Date of purchase: 11/18/2013

Trusted Customer

Feefo Verified

12 years ago

The online booking system is very confusing, and apparently the mistake I made, is very…

The online booking system is very confusing, and apparently the mistake I made, is very common, I thought I had booked a day return, coming back to e Cowes on the 5:45 PM ferry, in fact I had...

Red Funnel Isle of Wight Ferries

12 years ago

Sorry to hear this, all our departure times are shown using the 24hr clock so sailing times starting with a zero will be morning sailings. With up to 18 vehicle sailings a day in each direction it can get a little confusing.

Trusted Customer

12 years ago

if you know it's confusing why don't you address it? It wouldn't be that difficult, have am in one colour and Pm in another!? I am an intelligent person and I got it wrong. I was told by a staff member" it happens quite a lot"

Date of purchase: 11/18/2013

Trusted Customer

Feefo Verified

12 years ago

Great service and helpful staff.

Date of purchase: 11/18/2013

Trusted Customer

Feefo Verified

12 years ago

The ferry was very cold departing East Cowes. Insufficient amount of seating for number of…

The ferry was very cold departing East Cowes. Insufficient amount of seating for number of people on return journey.

Date of purchase: 11/18/2013

Trusted Customer

Feefo Verified

12 years ago

Good trip as always. Staff friendly, all areas clean and tidy, thank you.

Date of purchase: 11/18/2013

Trusted Customer

Feefo Verified

12 years ago

No problems.

Date of purchase: 11/18/2013

Trusted Customer

Feefo Verified

12 years ago

I use Red Funnel at lot. Service is good but my complaint is the chairs are…

I use Red Funnel at lot. Service is good but my complaint is the chairs are not very comfortable for an hour long journey. All arranged like a bar or restaurant rather than train or airline style...

Date of purchase: 11/18/2013

Trusted Customer

Feefo Verified

12 years ago

very good journey and on time thankyou

Date of purchase: 11/18/2013

Trusted Customer

Feefo Verified

12 years ago

We had a big/wide American pick up park by the passenger side of my vehicle.…

We had a big/wide American pick up park by the passenger side of my vehicle. As this was a left hand drive he was right over on our side so they could exit their vehicle, meaning my wife had to climb...

Red Funnel Isle of Wight Ferries

12 years ago

Please accept our apologies for this, it sounds as though the pick-up should have been placed on the main deck.

Date of purchase: 11/18/2013