We were booked on the 1800 S to EC 13/11/13 and arrived at 1600 in plenty of time to travel on the 1630. Surprisingly we were told that the best that could be done would be a place in standby. This...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
We are sorry you were not able to travel on an earlier sailing which was due to a temporary reduction in vehicle capacity whilst the upper linkspan surfaces were treated with anti-slip paint before the worst of the winter weather. Whilst pre-booked customers for each sailing were unaffected there wasn't space on some sailings to upload all stand-by customers.
Unfortunately it wasn't possible to widely pre-advertise the capacity change as the decision to go ahead was based on a 24hr weather window - the time needed for the new coating to cure. Please accept our apologies for the inconvenience.
Efficient car handling service. Passenger lounge is never warm, so heating must be minimal.
Food service very slow and confusing with two serveries but one for hot food only.
Date of purchase: 11/13/2013
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Feefo Verified
12 years ago
Booking was easy, staff very good, food was piping hot.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
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Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.