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Isle of Wight of Ferries

Displaying all 57,604 reviews

Trusted Customer

Feefo Verified

12 years ago

Staff were very friendly and helpful. All was well.

Date of purchase: 11/18/2013

Trusted Customer

Feefo Verified

12 years ago

Very good service . I used to use wightlink untill i used redfunnel i will…

Very good service . I used to use wightlink untill i used redfunnel i will never go back to them. Fantastic service very helpful staff and the food is excellent ,keep up the good work, forgot to say...

Date of purchase: 11/18/2013

Trusted Customer

Feefo Verified

12 years ago

The check-in service is quite good these days with car registration recognition. Driving on and…

The check-in service is quite good these days with car registration recognition. Driving on and off is easy. It was disappointing that no-one had had time to have a quick look on the stairs between...

Date of purchase: 11/18/2013

Trusted Customer

Feefo Verified

12 years ago

I WAS LATE, DUE TO PROBLEMS ON THE MOTORWAY, AND MISSED MY FERRY, YOUR STAFF WERE…

I WAS LATE, DUE TO PROBLEMS ON THE MOTORWAY, AND MISSED MY FERRY, YOUR STAFF WERE VERY HELPFUL AND LET ME TRAVEL ON THE NEXT ONE. THANK YOU RED FUNNEL

Date of purchase: 11/18/2013

Trusted Customer

Feefo Verified

12 years ago

Last night travelling back from the Island the ferry was busy and we had to…

Last night travelling back from the Island the ferry was busy and we had to travel with our dog in the "conservatory" on the deck. This is cold, dark and uncomfortable. In my last three trips to...

Red Funnel Isle of Wight Ferries

12 years ago

A change of policy about the carriage of dogs is being considered, we hope to publish more news in the coming weeks.

Date of purchase: 11/18/2013

Trusted Customer

Feefo Verified

12 years ago

Phenomenal service, fantastic staff, really helpful, cheerful and understanding. However, the layout of the boats…

Phenomenal service, fantastic staff, really helpful, cheerful and understanding. However, the layout of the boats is not great and at busy times, many people are left standing - not great. What...

Date of purchase: 11/18/2013

Trusted Customer

Feefo Verified

12 years ago

I would normaly say very good. But back in August it was chaos, we paid £85 just…

I would normaly say very good. But back in August it was chaos, we paid £85 just to go a visit for a few hours, as my grandma lives on the iow. Unfortunaly because of all the chaos trying to get...

Trusted Customer

12 years ago

I spoke to one of your customer service ladies yesterday her name is Vivviene, and i would like to say she was very helpful and polite and to say what a lovey lady she was, its a shame that more people are not like her. Also back on that day in August there was a lovely young girl walking around looking after the people that she knew had not got on the ferry due to the chaos. I havent got her name but she was a young polite blonde girl, very helpful.

Date of purchase: 11/18/2013

Trusted Customer

Feefo Verified

12 years ago

Overcharged on a delayed return ticket PLUS a £5!! ' admin fee?'. Paid almost double…

Overcharged on a delayed return ticket PLUS a £5!! ' admin fee?'. Paid almost double more for our return than the standard single fare. (isn't that extortion, in law? It's worth looking into and...

Red Funnel Isle of Wight Ferries

12 years ago

If you would like to send us an email at customerservices@redfunnel.co.uk with more details we will gladly look into this for you.

Date of purchase: 11/18/2013

Trusted Customer

Feefo Verified

12 years ago

WE USE RED FUNNEL REGULARLY , TO AND FROM OUR HOLIDAY HOME ON THE…

WE USE RED FUNNEL REGULARLY , TO AND FROM OUR HOLIDAY HOME ON THE ISLE OF WIGHT . THE SERVICE AND STAFF ARE ALWAYS EXCELLENT ! ! THE ONLY THING THAT IS ANNOYING , THERE IS ALWAYS SOME ONE ,...

Date of purchase: 11/18/2013

Trusted Customer

Feefo Verified

12 years ago

The ferry ran on time and the process was very smooth from beginning to end.…

The ferry ran on time and the process was very smooth from beginning to end. However, the real excellent part of the journey was that I was travelling in a convoy of 4 cars and Red Funnel delayed the...

Date of purchase: 11/18/2013