Red Funnel Isle of Wight Ferries Reviews

Many thanks for your kind review. We will ensure the onboard staff receive your feedback. In the meantime, thank you for travelling with us, it is appreciated.

Thank you for the feedback. Although, we only allow smoking on the outside deck we do appreciate that non-smokers can find this objectionable. When the UK smoking ban came into place, we did make the entire ship non-smoking but we found that it was impossible to enforce a non-smoking ban on the outer deck, particularly when busy or at night. The decision to allow smoking on this deck has been fully risked assessed. We do receive very few complaints from non-smokers so we feel the current position is about right but it is something we will continue to monitor closely.

Sorry to hear this, if you could let us know whether this is onboard a ferry or at one of the terminals we will investigate. You can contact us at customerservices@redfunnel.co.uk if you prefer. Please accept our apologies in the meantime.