How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Isle of Wight of Ferries

Displaying all 57,712 reviews

Trusted Customer

Feefo Verified

12 years ago

Very friendly service. The white bit of the fried eggs were a little undercooked.

Date of purchase: 11/22/2013

Trusted Customer

Feefo Verified

12 years ago

Very happy with the service I receive when booking on line. Simple, efficient and cheaper.

Date of purchase: 11/22/2013

Trusted Customer

Feefo Verified

12 years ago

Thank you for a good service with friendly and helpful staff. I am a foot passenger…

Thank you for a good service with friendly and helpful staff. I am a foot passenger season ticket holder with Wightlink, and although I can not fault their staff but I strongly feel that they could...

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for travelling with us and for your kind comments, they are much appreciated. Have a nice weekend.

Date of purchase: 11/22/2013

Trusted Customer

Feefo Verified

12 years ago

The loading could have been better

Date of purchase: 11/22/2013

Trusted Customer

Feefo Verified

12 years ago

I travelled on the 0900 from East Cowes yesterday and was grateful to find a busy…

I travelled on the 0900 from East Cowes yesterday and was grateful to find a busy ferry. It meant there was no room for people planting their dirty boots on seats and using the ferry as a personal...

Red Funnel Isle of Wight Ferries

12 years ago

We much appreciate this feedback which will be discussed by the management team - watch this space!

Date of purchase: 11/22/2013

Trusted Customer

Feefo Verified

12 years ago

I think the prices they charge are extortionate, as an islander I believe that that we…

I think the prices they charge are extortionate, as an islander I believe that that we should have reduced rates, but I also feel that the rates are too expensive to attract tourism. The price of...

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the useful feedback. Assuming you are a travelling with a vehicle, it is cheaper if you can book early as the price increases as the space becomes booked. It is also worth signing up for our email newsletters at www.myredfunnel.co.uk which often contain special offers.

Date of purchase: 11/22/2013

Trusted Customer

Feefo Verified

12 years ago

Enjoy the crossing as part of my regular trips down to see family, Always with…

Enjoy the crossing as part of my regular trips down to see family, Always with red funnel over wightlink. Like the general appearance of the boats, the layout, particularly the upstairs bar/ coffee...

Red Funnel Isle of Wight Ferries

12 years ago

Some great feedback, thank you. Enjoy the weekend.

Date of purchase: 11/22/2013

Trusted Customer

Feefo Verified

12 years ago

Good sevice

Date of purchase: 11/22/2013

Trusted Customer

Feefo Verified

12 years ago

I live on the island and I travel to the mainland very often by car. For…

I live on the island and I travel to the mainland very often by car. For each booking, I choose between RedFunnel and Wightlink based on ticket price and how both companies schedules fit my need for...

Red Funnel Isle of Wight Ferries

12 years ago

Great to hear, thank you very much for travelling with us, it is much appreciated.

Date of purchase: 11/22/2013

Trusted Customer

Feefo Verified

12 years ago

I would like to see more logic in the RF fare structure. Charging more for popular…

I would like to see more logic in the RF fare structure. Charging more for popular crossings is understandable, but why does it cost more for an overnight return than it does for a day return?

Date of purchase: 11/22/2013