I have tried to book the Swiss rail pass with them but the commission they charged was almost more than a Swiss pass. The other thing I went through them coz I was been recommended by one of my...
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David Glover
RailTourGuide
10 months ago
We’re sorry to hear that you weren’t fully satisfied with your experience. We always strive to provide excellent service, as reflected in our Feefo ratings, and we regret not meeting your expectations this time.
We work hard to offer competitive prices while maintaining high-quality service from our dedicated team. As with all bookings, this was made under our Terms & Conditions, and we provided the best available price on the market at the time.
We truly appreciate your feedback, as it helps us improve.
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Kelly Durrington
Feefo Verified
10 months ago
What Kelly Durrington said about RailTourGuide:
Great Service
I have used their service for quite a few customers now. Italian rail trips, Japan rail passes etc. The staff are always so friendly and helpful. The bookable website is also so easy to use.
David Glover
RailTourGuide
9 months ago
We’re grateful for your feedback.
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Alan Wilman
Feefo Verified
Lytham St Annes
11 months ago
What Alan Wilman said about RailTourGuide:
Always quick to respond, efficient and friendly
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CG
Clare Gordon
Feefo Verified
11 months ago
What Clare Gordon said about RailTourGuide:
So helpful and really efficient.
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Rachel Cron
Feefo Verified
Folkestone
11 months ago
David Glover
RailTourGuide
11 months ago
Thank you for your feedback!
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Samantha Sicot
Feefo Verified
Bordeaux
11 months ago
What Samantha Sicot said about RailTourGuide:
A very quick response, lots of changes handled efficiently, and always clear and effective answers — a highly appreciated service.
David Glover
RailTourGuide
11 months ago
Thank you for your feedback!🚆✨
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Mary Foyle
Feefo Verified
12 months ago
David Glover
RailTourGuide
11 months ago
Thank you for your feedback!
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Trusted Customer
Feefo Verified
12 months ago
Excellent service throughout
Very efficient, quick replies, no fuss bookings and all done in a jiffy!
David Glover
RailTourGuide
12 months ago
Thank you for your feedback!🚆✨
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Ewen Gillies
Feefo Verified
Brampton
1 year ago
What Ewen Gillies said about RailTourGuide:
Very helpful
David Glover
RailTourGuide
1 year ago
We appreciate your feedback!🚆✨
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Sherry Meagle
Feefo Verified
1 year ago
What Sherry Meagle said about RailTourGuide:
Great service
very quick responses and with friendly, efficient service
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.