How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Rail Ninja Reviews

https://rail.ninja/

Rated

Exceptional

Rail Ninja offers you the easiest way to book train tickets online across the world.

Service

4.8

1,038

138

1,226

ratings over the past year

Displaying all 3,004 reviews

Trusted Customer

21 hours ago

Date of purchase: 06/25/2025

First time user

Not sure what to expect, first time using the app. The service was quick. although, being from Canada, not sure what the seating will be like. They don't have an airplane type seating plan for you to...

Read all

Clara

Rail Ninja

6 hours ago

Thank you for your feedback! We're glad to hear the booking process was quick and easy for you. We understand your concern about seat selection, and we’re confident that everything will work out as expected. If you need any assistance or have further questions, don’t hesitate to reach out to our support team. We’re here to help and hope your trip goes smoothly!

See full customer review

Trusted Customer

22 hours ago

Date of purchase: 06/25/2025

easy and speedy

Clara

Rail Ninja

6 hours ago

Thanks for sharing your thoughts! We’re happy to know the process was smooth and met your expectations. We'd love to assist again anytime you travel!

See full customer review

Diego

Buenos Aires

22 hours ago

Date of purchase: 06/25/2025

What Diego said about Rail Ninja:

Will recomend it!!

Effective. A simple process

Clara

Rail Ninja

6 hours ago

Thank you for the great feedback! Looking forward to helping you again soon!

See full customer review

Ronald

23 hours ago

Date of purchase: 06/25/2025

See full customer review

Kenneth

Woodstock,

23 hours ago

Date of purchase: 06/25/2025

What Kenneth said about Rail Ninja:

Excellent first experience

Clear information, shows options and is intuitive.

Clara

Rail Ninja

6 hours ago

Thank you for the feedback! We’re so pleased everything met your expectations. Wishing you safe and happy travels until next time!

See full customer review

Trusted Customer

23 hours ago

Date of purchase: 06/25/2025

See full customer review

Gladys

23 hours ago

Date of purchase: 06/19/2025

See full customer review

Trusted Customer

1 day ago

Date of purchase: 06/25/2025

Excellent

High professionell Support

Clara

Rail Ninja

6 hours ago

Thank you for your feedback!

See full customer review

Gerda

2 days ago

Date of purchase: 06/19/2025

What Gerda said about Rail Ninja:

Competency

A very competent handling our order of tickets

Clara

Rail Ninja

1 day ago

Thank you for your positive feedback!

See full customer review

Trusted Customer

1 year ago

Date of purchase: 04/23/2024

I'm waiting for the travel, but liked a lot the practicality and ease buy the tickets at the site. I hope that everything runs fine.

Clara

Rail Ninja

3 days ago

Thank you for your positive feedback!

Trusted Customer

2 days ago

Não tive nenhum problema nas reservas. viagens feitas sem nenhum transtorno.

See full customer review

Not received a review invite?

About Rail Ninja

Rail Ninja offers you the easiest way to book train tickets online across the world, including Europe, Asia, Australia, the Americas, the Middle East, and Africa. It also allows you to book tickets far in advance so you can plan your trips better.

Read all

000000000000

12, Tigne Place,, Office 2/5, Tigne Street,, Sliema, SLM3173, Malta