First time ordering from this site. My order was held up with the shipping currier and the response time from Customer service was awesome. They got it moving again:)
Katie
Quality Bearings Online
2 years ago
Thank you for your wonderful review! It is great to hear our customer service team was on hand to help you resolve your issue quickly. We cant wait to have you back.
Quality website and fast shipping, when you call for support or product selection customer service is great. Thank you
Katie
Quality Bearings Online
2 years ago
You are more than welcome, and thank you for your amazing review! We are thrilled to hear our website, shipping and customer service has impressed you. We look forward to seeing you back in the future.
Date of purchase: 11/13/2023
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Trusted Customer
Feefo Verified
2 years ago
Awesome shipping! But the 2” bearing doesn’t need a 12x12x6” heavy duty box! Thanks!
Katie
Quality Bearings Online
2 years ago
Thank you for your review! It is great to hear you were happy with our shipping and quality.
We also appreciate the feedback regarding our packaging. As we ship our orders internationally, we use boxes as it keeps them secured and protected. Our packaging is also recyclable therefore it doesn't cause damage to the environment. Due to the size of your order, we do appreciate this packaging may have seemed excessive and we will take this feedback onboard.
Product reviews
Date of purchase: 11/27/2023
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greg gerrits
Feefo Verified
2 years ago
What greg gerrits said about Quality Bearings Online:
A quality brand name bearing at very good price point. If there was a way to get it here faster we would buy more often. It took just under two weeks which means it doesn't work if we are in a...
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Katie
Quality Bearings Online
2 years ago
Thank you for your honest review, Greg. We are pleased to hear you were impressed with our quality products and pricing!
I have investigated your order and I can see you placed your order on the 7th of November and it was delivered on the 15th of November, which is 6 working days. This is longer than we aim to deliver our parcels, therefore, we would like to apologise for this delay.
To make up for this inconvenience, we would like to offer you a 10% discount code to use on your next purchase from us. This will be emailed to you shortly.
I hope your next experience with us is more positive!
GG
greg gerrits
2 years ago
Absolutely worthwhile for planned maintenance.
Product reviews
Date of purchase: 11/07/2023
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Claude Simioni
Feefo Verified
2 years ago
What Claude Simioni said about Quality Bearings Online:
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.