The bearing on your website has 12 balls per side
The bearing I received only has 8 balls per side
These will fail prematurely
Simply was misleading advertising
Won't be purchasing from them in the ...
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Katie
Quality Bearings Online
1 year ago
Dear Sir,
Thank you for your review! We appreciate all feedback we receive and we are continuously making an effort to improve our services for our customers therefore, we will take this on board.
I wanted to answer the points you have raised in regards to the 12 balls in a bearing compared to 8. Manufactures can change the internal design of bearings without consultation IE the number of balls used and the size of them. The increase in the number of balls can enhance load capacity and distribution but may also introduce complexities regarding friction and inertia, which need to be managed for optimal performance.
In summary, while increasing the number of balls in a bearing can improve load-bearing capacity, it also requires careful consideration of design and lubrication to maximize benefits and minimize drawbacks regarding speed and friction.
After consideration and as a sign of good we will issue a full credit and refund against your order. We appreciate your feedback and we hope that this has given you some clarity and explanation. If you wish to discuss this further, please contact our customer service team at customerservice@qualitybearingsonline.com
Product reviews
Date of purchase: 08/27/2024
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RL
Raymond Lawlis
Feefo Verified
Berea, Oh.
1 year ago
What Raymond Lawlis said about Quality Bearings Online:
knowledgeable personal and prompt fast response.
Katie
Quality Bearings Online
1 year ago
Thank you, Raymond, for your lovely words and 5 stars! We are pleased to hear you were impressed with our services.
Product reviews
Date of purchase: 08/28/2024
0
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Trusted Customer
Feefo Verified
1 year ago
Accurate and Quick
Katie
Quality Bearings Online
1 year ago
Thank you for sharing your great experience and 5 stars! We are happy to hear you were pleased with your purchase.
Product reviews
Date of purchase: 08/27/2024
0
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Tim Silver
Feefo Verified
Burnet
1 year ago
What Tim Silver said about Quality Bearings Online:
Great had no issues with the bearings they worked flawless.
Katie
Quality Bearings Online
1 year ago
Thank you for your wonderful review! We are thrilled to hear your bearings worked perfectly and we would love to see you shop with us again should you require any bearings in the future.
Product reviews
Date of purchase: 08/20/2024
1
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Trusted Customer
Feefo Verified
1 year ago
Great group of people to work with. Fast shipping.
Katie
Quality Bearings Online
1 year ago
Thank you for leaving us 5 stars and a great review! It is lovely to hear you enjoy working with us and we hope that continues in the future.
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.