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Quality Bearings Online Reviews

Rated
Exceptional
Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

135

13

0

7

3

158

ratings over the past year

Displaying all 1,171 reviews
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ELROY McKenzie
Asheville, North Carolina
1 month ago
Date of purchase: 05/06/2025
What ELROY McKenzie said about Quality Bearings Online:
A positive experience
Fair and affordable.
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Lily
Quality Bearings Online
29 days ago
Thank you for leaving this amazing 5 star review Elroy! We are so glad to hear about your positive experience with us, we hope you will use our services again in the future.
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Khalid Sideig
Norcross, GA
1 month ago
Date of purchase: 04/21/2025
What Khalid Sideig said about Quality Bearings Online:
Quick, responsive, offer good products. Great service and I am very satisfied
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Lily
Quality Bearings Online
29 days ago
Thank you for taking the time to leave this brilliant 5 star review Khalid! Our team work very hard to provide the highest quality services to our customers and we are so glad you could see that. We hope you will use our services again!
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John Hilton
Perry Fla
1 month ago
Date of purchase: 05/03/2025
What John Hilton said about Quality Bearings Online:
Good bearing, bad delivery time!
There wasn't service really, I googled the bearings I needed and ordered from Quility Bearings because of price and delivery time. The order process was smooth and easy. Now if only there delivery...

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Lily
Quality Bearings Online
29 days ago
Thank you for your feedback John. We're glad to hear that you found the ordering process smooth and easy, and that our pricing and delivery options met your initial expectations. We apologize that the delivery time did not align perfectly with what was expected. With the recent changes in the US it had caused a slight delay of delivery, which is now thankfully resolved. We understand how important accurate timelines are and are actively working with our carriers to improve delivery accuracy and communication. We can assure you this would not occur with your future orders. If you would like to discuss this further, please don't hesitate to contact me on customerservice@qualitybearingsonline.com
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Trusted Customer
1 month ago
Date of purchase: 04/24/2025
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Lily
Quality Bearings Online
29 days ago
Thank you for this amazing 5 star review, we pride ourselves on the services we offer and we are so glad you recognised that. We hope you will use our services again in the future.
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Derik Koss
1 month ago
Date of purchase: 03/31/2025
What Derik Koss said about Quality Bearings Online:
High quality bearings but low quality services!
Super slow processing times and even slower shipping! High quality bearings!!
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Lily
Quality Bearings Online
1 month ago
Thank you for taking the time to leave your feedback, Derik. We're really pleased to hear you were happy with the quality of the bearings you received — that's something we take great pride in. We're truly sorry that your experience with our service didn’t meet your expectations. We strive for fast delivery and clear communication at every stage, and it’s our policy to keep customers fully informed of any delays. It’s clear that we fell short in your case, and for that, I sincerely apologize. I've initiated an internal investigation to understand exactly what went wrong and why you weren’t contacted — as this is certainly not the standard experience we aim to deliver. Your feedback is invaluable in helping us identify and correct these issues, and we genuinely appreciate your honesty. We hope you'll consider giving us another chance. I can assure you that we are taking this seriously, and your next experience will reflect our usual high standards. If you’d like to discuss this further, please don’t hesitate to reach out to me directly at lily@qualitybearingsonline.com.
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Melanie Lyon
1 month ago
Date of purchase: 04/22/2025
What Melanie Lyon said about Quality Bearings Online:
Quick delivery
Quick delivery and best online price for a quality product
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Lily
Quality Bearings Online
1 month ago
Thank you for the fantastic review, Melanie! We're delighted to hear that you were impressed with our quick delivery and quality. We pride ourselves on these as our core values, so we are so pleased you recognized that. We hope you will use our services again.
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Don Strouhal
Pearland Texas
1 month ago
Date of purchase: 04/11/2025
What Don Strouhal said about Quality Bearings Online:
The Best Supplier I have come across in a long time.
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Lily
Quality Bearings Online
1 month ago
Thank you for this amazing 5 star review Don! We are so pleased you were happy with our services. Your support means a lot to us, and we look forward to continuing to exceed your expectations!
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Christopher Shaw
GIRVAN, AYRSHIRE
1 month ago
Date of purchase: 03/29/2025
What Christopher Shaw said about Quality Bearings Online:
First class
Excellent.
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Lily
Quality Bearings Online
1 month ago
Thank you for this amazing 5 star review, Christopher! We really appreciate you taking the time to leave this positive feedback. We hope you will use our services again.
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Trusted Customer
2 months ago
Date of purchase: 03/14/2025
Poor communication and no proactive follow-up
Although they investigated and mitigated our shipping delays, it wasn't until I contacted the company to follow-up on what should have been a one week delivery date. There was no proactive...

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Lily
Quality Bearings Online
2 months ago
Thank you for taking the time to share your experience. I sincerely apologize for the lack of proactive communication and the inconvenience caused by the delay in your shipment. We understand how critical timely delivery is to your operations, and I regret that our handling of this situation fell short of your expectations—and our standards. I can see our customer service team was working with DHL to get this shipment to you as fast as possible, unfortunately, this situation was out of our control. If you would like to discuss this situation further, please don't hesitate to contact me at customerservice@qualitybearingsonline.com.
Trusted Customer
2 months ago
Thank you for taking the time to respond, however that is NOT what you told me when I contacted you the day after the expected delivery date had come and gone. At that time you told me you had checked into the issue and had learned that you had not yet delivered the bearing to DHL as you were out of stock and had to wait for a new shipment to arrive. Again, had you told me that when I first ordered the bearing we could have gone with the cheap local product directly and waited for the better quality to arrive.
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Trusted Customer
2 months ago
Date of purchase: 03/25/2025
Easy to make a purchase and fast delivery.
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Lily
Quality Bearings Online
1 month ago
Thank you for this amazing 5 star review! We're so glad to hear you found the purchase process easy and the delivery fast. We appreciate your support and hope to serve you again soon!
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About Quality Bearings Online
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries. We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.
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Unit 2/3 Gelderd Park, 98 Gelderd Road, Holbeck, Leeds, West Yorkshire, LS12 6HJ, United Kingdom
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About Quality Bearings Online
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries. We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.