the service was excellent and the deep grove bearings was exactly what i was looking for ., great service and received them in a very good timely manner .
Katie
Quality Bearings Online
1 year ago
Thank you for your kind words! We're so glad to hear that you’re satisfied with our service and that the deep groove bearings were exactly what you needed. Fast delivery and great service are always our top priorities, and we truly appreciate your feedback. We hope to see you shop with us again in the future.
Date of purchase: 12/07/2024
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Haicheng Qu
Feefo Verified
Ottawa, Ontario
1 year ago
What Haicheng Qu said about Quality Bearings Online:
Thank you for the great feedback! We're glad to hear you were pleased with our fast shipping and communication. We appreciate your support and hope to see you shop with us again in the future.
Speedy service, detailed follow up and good website.
Katie
Quality Bearings Online
1 year ago
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us. Our team is always committed to providing fast service, great prices, and detailed follow-up, and we’re so glad it made a positive impact. We truly appreciate your recommendation and look forward to you shopping with us again in the future.
I expected it would take longer to get this, was pleasantly surprised to have it within the week.
Katie
Quality Bearings Online
1 year ago
Thank you for leaving us great feedback and 5 stars! We are pleased to hear you was pleasantly surprised by our fast delivery. This is something we have worked hard to perfect and we are glad this impressed you. We would love to see you shop with us again in the future.
Product reviews
Date of purchase: 12/01/2024
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C Hardcastle
Feefo Verified
Richmond, BC
1 year ago
What C Hardcastle said about Quality Bearings Online:
Reasonable cost, fast delivery, secure payment. Quality component.
Katie
Quality Bearings Online
1 year ago
Thank you for your incredible review, Charles! We are thrilled to hear your amazing experience with us, it truly means a lot to us. We would love to see you back in the future to experience our fabulous delivery, pricing and quality again.
Thank you for leaving us feedback, we truly appreciate it! We are happy to hear your positive experience with our prompt shipping and service. We strive to keep our prices as low as possible on all our products and shipping and we do offer a free shipping service to Canada on orders over C$200. I will be sure to pass your feedback on and we will see if this is something we can improve on in the future.
Product reviews
Date of purchase: 12/03/2024
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Trusted Customer
Feefo Verified
1 year ago
Easy to deal with and prompt replies to my enquiries.
Very satisfied with their customer service
Katie
Quality Bearings Online
1 year ago
Thank you for your great review! We are so glad to hear that you had a positive experience with our customer service and was impressed with the quality of our products. We look forward to you shopping with us again in the future!
The only good thing about my experience was the support I received from Katie Thisleton
Katie
Quality Bearings Online
1 year ago
Thank you for taking the time to leave us feedback. While I truly appreciate your recognition of the support you received from me, I would like to sincerely apologise for the overall experience you had with our service. I understand your frustration, and I apologise that it left you feeling unhappy.
As we discussed previously, we encountered some delays from SKF that were unfortunately out of our control. Once we received the item, we shipped your order promptly, but it faced further delays due to customs. As soon as I became aware of these issues, I made sure to contact you and keep you informed throughout the process.
We acknowledge that this experience was not up to the standard we strive to provide, and we sincerely apologise for any inconvenience this caused. I will raise this with the team and ensure we implement measures to prevent similar issues in the future.
If you would like to discuss this further, please feel free to reach out to customerservice@qualitybearingsonline.com .
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.