Very annoying, constant phonecalls
I won't be renewing again and will take up an alternative next year
Stephanie
Qdos
2 years ago
Thank you for your feedback and I am sorry to hear you are not happy with our renewal reminders.
We know how busy life gets, especially when you run your own business, so we want to ensure our customers are aware of their upcoming renewals. Our customers have said how much they appreciate the renewal reminders, but it’s not a one size fits all!
Luckily at Qdos you get a dedicated Account Manager so we can tailor your account to ensure it reflects how you like to do business!
Your account has been updated so it’s very clear you would prefer email reminders only. Of course, you can change this any time by contacting your Account Manager.
We really hope you reconsider your decision to move to another provider next year!
Kind regards,
Stephanie
E-Commerce Sales Manager
1
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LD
Laurean Bot Dragan
Feefo Verified
London
2 years ago
Stephanie
Qdos
2 years ago
Thank you for renewing with Qdos for another year. We really appreciate your customer, and the 5 star rating!
Many thanks,
Stephanie E-Commerce Sales Manager
0
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KF
Karen Flanagan
Feefo Verified
2 years ago
Stephanie
Qdos
2 years ago
Thank you for your 5 star rating and for renewing with Qdos for another year!
Kind regards,
Stephanie
E-Commerce Sales Manager
0
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MT
Michael Tubman
Feefo Verified
2 years ago
Stephanie
Qdos
2 years ago
Thanks for your 5 star rating and for renewing with Qdos!
Many thanks,
Stephanie
E-Commerce Sales Manager
0
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JW
Jonathan West
Feefo Verified
2 years ago
What Jonathan West said about Qdos:
They charge an admin fee simple to renew your contract
Stephanie
Qdos
2 years ago
Thank you for your feedback and for renewing with Qdos for another year. I am sorry to hear you are unhappy with the admin fee associated to Direct Debit applications.
Due to the additional work which goes into policies paying on a monthly basis, an admin fee is applied at each application each year, all of which is communicated at each renewal.
The benefits of paying monthly are the polices automatically renew each year to save you some time with processing a renewal each year and there are no cancellation fees either!
Your account Manager Hannah will email you directly regarding a discount as a thank you for your continued custom with Qdos!
Kind regards,
Stephanie
E-Commerce Sales Manager
1
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CD
clay dalton
Feefo Verified
2 years ago
Stephanie
Qdos
2 years ago
Thank you for your 4 star rating and for renewing with Qdos!
Many thanks,
Stephanie
E-Commerce Sales Manager
0
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Trusted Customer
Feefo Verified
2 years ago
Stephanie
Qdos
2 years ago
Thank you for your 4 star rating and for choosing Qdos!
Kind regards
Stephanie
E-Commerce Sales Manager
0
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Trusted Customer
Feefo Verified
2 years ago
Policy proof and vouchers
I’m still waiting on my proof of policy. I also got recommended by my work colleague and was told there is vouchers for being recommended by an existing customer?
Andy
Stephanie
Qdos
2 years ago
Thank you for your feedback and I am sorry to hear you are unhappy with the service.
On the 20th March your policy documentation was sent following purchase and that the email had been opened. I have asked a colleague to send your documentation again.
With regards to your referral vouchers, your account was initially created November 2023 following a purchase of insurance and during the registration it asks how you heard about Qdos. At the time it confirms you heard about us via LinkedIn. As this is the case, there are no referral vouchers due as your most recent purchase was done via an existing account with Qdos and the referred must be a new client (i.e. not have registered their details previously).
Whilst you aren't eligible for a voucher this time, you can still refer your friends/colleagues to Qdos and you could be eligible for a £30 voucher per referral. More information on how to refer a friend can be found here https://www.qdoscontractor.com/refer-a-friend
My colleague Harlie will reach out directly with your documentation.
Kind regards
Stephanie
E-Commerce Sales Manager
0
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Trusted Customer
Feefo Verified
2 years ago
Stephanie
Qdos
2 years ago
Thanks for your 5 star rating and for renewing with Qdos!
Many thanks,
Stephanie
E-Commerce Sales Manager
0
Share
Trusted Customer
Feefo Verified
2 years ago
Convenient Renewal
Efficient on-line service, that sends alerts and also seamlessly accepts renewal payments at your own convenience
Stephanie
Qdos
2 years ago
Thank you for your feedback and renewing with Qdos!
Kind regards
Stephanie
Qdos are one of the UK's leading providers of tax advice and insurance to contractors, freelancers, and consultants. They have defended over 1,500 contractors in IR35 enquiries and provide a wide range of low cost business insurances. Qdos contractor insurance policies include Professional Indemnity, Public Liability, and IR35 insurance, all of which can be purchased online within a couple of minutes.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Qdos are one of the UK's leading providers of tax advice and insurance to contractors, freelancers, and consultants. They have defended over 1,500 contractors in IR35 enquiries and provide a wide range of low cost business insurances. Qdos contractor insurance policies include Professional Indemnity, Public Liability, and IR35 insurance, all of which can be purchased online within a couple of minutes.