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Qdos Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,105 reviews

Mark Ainsley

Feefo Verified

Gateshead

2 years ago

What Mark Ainsley said about Qdos:

Insurance renewal

Efficient, cost beneficial and quick

Stephanie

Qdos

2 years ago

Thanks for your feedback and renewing with us again! Kind regards,Qdos Customer Services Team

Trusted Customer

Feefo Verified

2 years ago

Good service.

Customer facing service was excellent. We covered all the essentials for my annual renewal efficiently. I am confident with that kind of service that if ever I do have an issue there is a good team...

Stephanie

Qdos

2 years ago

Thank you for taking the time to provide us with feedback. Chloe assisted with your renewal so I shall be sure to pass on the feedback! Thanks for renewing with Qdos for another year :) Many thanks Stephanie E-Commerce Sales Manager

Trusted Customer

Feefo Verified

2 years ago

Stephanie

Qdos

2 years ago

Thanks for renewing and your 5 star rating! Many thanks, Stephanie E-Commerce Sales Manager

Trusted Customer

Feefo Verified

2 years ago

Desperate and annoying at renewal time.

Was fine up until renewal. You sent an email about a month before it was due. Then another a week or so later. Then a phone call Still with weeks to go. I KNOW. YOU TOLD ME. THREE...

Stephanie

Qdos

2 years ago

I am really sorry to hear that you found the renewal contact excessive and I would like to apologise for the frustrations this caused you. I can assure you our intentions are only to make you aware of your upcoming expiry to give you ample opportunity to make any changes, notify us of your wish not to continue or to renew your cover with Qdos. As you have an Account Manager, we can ensure your account reflects how you like to do business so I have updated your account. I also emailed you directly should you wish to make any further changes to your contact preferences in the future. Thank you for renewing with Qdos despite your frustrations with our contact and hopefully we can do better going forward. Kind regards, Stephanie E-Commerce Sales Manager

Trusted Customer

Feefo Verified

2 years ago

Very good service

Stephanie

Qdos

2 years ago

Thanks for picking us again - I will pass on your feedback to Hannah who helped you! Kind regards,Stephanie E-Commerce Sales Manager

Trusted Customer

Feefo Verified

2 years ago

Would and will recommend QDOS in future.

Service was excellent from Becky. Very helpful and knowledgeable. Explained all and made it easy.

Stephanie

Qdos

2 years ago

Glad to hear you would recommend Qdos! Thanks for taking the time to provide us with feedback, I will let Becky know :) Many thanks Stephanie E-Commerce Sales Manager

Billy Miller

Feefo Verified

Stockport

2 years ago

What Billy Miller said about Qdos:

Great Service in a complex market.

Professional, knowledgeable and helpful.

Stephanie

Qdos

2 years ago

Thank you so much for your feedback and rating! I will let Chloe know she did a good job! Kind regards Stephanie E-Commerce Sales Manager

Robert BAgge

Feefo Verified

2 years ago

Stephanie

Qdos

2 years ago

Thank you for renewing with Qdos for another year - we appreciate it! Many thanks Stephanie E-Commerce Sales Manager

Richard Osgood

Feefo Verified

aberdeen

2 years ago

What Richard Osgood said about Qdos:

great service

Stephanie

Qdos

2 years ago

Thank you for your 5 star rating - I will pass on your feedback to Sadie who assisted you! Many thanks Stephanie E-Commerce Sales Manager

Ed Hendry

Feefo Verified

Bath

2 years ago

What Ed Hendry said about Qdos:

Excellent service

Always efficient, knowledgable and effective.

Stephanie

Qdos

2 years ago

Thanks for renewing for another year! Many thanks,Stephanie E-Commerce Sales Manager

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