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Qdos Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,105 reviews

Trusted Customer

Feefo Verified

1 year ago

Very helpful and quick to arrange without any Problems,

Fast ,Helpful and reliable

Stephanie

Qdos

1 year ago

We are glad to hear it! Thank you for your feedback. Many thanks, Qdos Customer Services Team

Kai Blankley

Feefo Verified

Cheltenham

1 year ago

What Kai Blankley said about Qdos:

Great service would highly recommend.

Stephanie

Qdos

1 year ago

We are glad to hear it and thank you for renewing with us for another year! Many thanks, Qdos Customer Services Team

Ritchie Craig

Feefo Verified

1 year ago

What Ritchie Craig said about Qdos:

very good service

Stephanie

Qdos

1 year ago

Thank you for your feedback and 5 star rating - we really appreciate it! Cheers, Qdos Customer Services Team

Eva Weru

Feefo Verified

Old Windsor

1 year ago

What Eva Weru said about Qdos:

Good experience

Rebecca’s patience with her follow ups and providing good detailed information of what I exactly needed is what impressed me

Stephanie

Qdos

1 year ago

We shall pass on your feedback to Rebecca, thank you for letting us know you had a good experience with Qdos! Thank you for renewing with us again too :) Many thanks, Qdos Customer Services Team

David Stewart

Feefo Verified

Glasgow

1 year ago

What David Stewart said about Qdos:

Great service

Very simple to use the application process, great price on the cover received, would recommend.

Stephanie

Qdos

1 year ago

Thank you for your 5 star rating and taking the time to provide us with feedback, it's highly appreciated! Many thanks, Qdos Customer Services Team

Trusted Customer

Feefo Verified

1 year ago

Stephanie

Qdos

1 year ago

Thank you for taking the time to provide us with a rating. I have reached out directly to see if there is any feedback you would like to provide Qdos as we really value our customer’s feedback and actively work to make improvements to our customer experience on a regular basis. Kind regards, Qdos Customer Services Team

Ed Hendry

Feefo Verified

Bath

1 year ago

What Ed Hendry said about Qdos:

Excellent service.

Always pleasant and efficient. Knowlegable staff ensure instant satisfaction.

Stephanie

Qdos

1 year ago

Thank you for your 5 star rating - it's highly appreciated! Many thanks, Qdos Customer Services Team

Stephen Leahy

Feefo Verified

Epsom

1 year ago

What Stephen Leahy said about Qdos:

Efficient.

Stephanie

Qdos

1 year ago

Thank you for your 5 star rating! Many thanks, Qdos Customer Services Team

Trusted Customer

Feefo Verified

1 year ago

Very happy with the honest, professional and friendly staff

I had the pleasure of working with Harlie McKeown at QDOS Insurance and was extremely impressed with her professionalism and friendliness throughout the process. She took the time to explain all the...

Stephanie

Qdos

1 year ago

Thank you so much for your feedback - we love hearing that our team are doing a fantastic job with supporting our customers! Many thanks Qdos Customer Services Team

Trusted Customer

Feefo Verified

1 year ago

Failed to renew business insurance

My business was left uninsured due to technical issue with renewal- I wasn’t contacted for over a month which put me I an incredibly risky situation, and even then it was just a one time failed...

Stephanie

Qdos

1 year ago

Thank you for taking the time to provide us with feedback, at Qdos we work hard to ensure we meet our high standards and expectations. I am really sorry to hear that you had this experience on this occasion, I can assure you this is not standard practice. I agree with your feedback regarding the lack of contact and I would like to profusely apologise for your experience that our contact didn't reflect the severity of the issue at hand. I understand this matter has now been resolved and I have put measures in place to ensure this will not happen again. Thank you for continuing with Qdos despite this experience and I will ensure you that this will not happen again. I have emailed you directly regarding this matter too. Kind regards, E-Commerce Sales Manager

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