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Purplebricks Reviews | Customer Service Reviews for https://www.feefo.com/reviews/purple-bricks | Feefo

Displaying all 18,441 reviews

Trusted Customer

6 years ago

Date of purchase: 09/14/2018

The transaction isn't completed yet so cannot rate service fully until we have moved

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Trusted Customer

6 years ago

Date of purchase: 09/10/2018

What Trusted Customer said about Purplebricks:

very good

Just the whole package

Priya

Purplebricks

6 years ago

Anthony, thank you very much for your kind words, five star rating, we truly appreciate the support.

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Trusted Customer

6 years ago

Date of purchase: 08/04/2018

What Trusted Customer said about Purplebricks:

All round great experience

Purplebricks were great! Quick to answer any queries we had, very efficient and professional. Ian was friendly and always kept In contact. Yes we would recommend them.

Priya

Purplebricks

6 years ago

Michael, thank you very much for your kind words, recommendation and five star review. We are beyond thrilled to hear just how prompt and supportive, Ian, your Local Property Expert was towards you.

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Trusted Customer

6 years ago

Date of purchase: 09/10/2018

House sold

Easy process of selling my house

Priya

Purplebricks

6 years ago

Thank you for taking the time to leave your review and 5 star rating, we really do appreciate it.

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Trusted Customer

6 years ago

Date of purchase: 09/10/2018

What Trusted Customer said about Purplebricks:

Absolutely faultless, from beginning to end. Very quick and slick. Saved £2150 on commission. Just wish we had used them conveyancing instead of the old dinosaurs who can't keep pace.

Priya

Purplebricks

6 years ago

Adrienne, thank you so much for such a heartfelt lovely review. At Purplebricks, we pride ourselves on our flexible, cost effective, 24/7 available and excellent customer service and it is fabulous to hear of your experience.

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Trusted Customer

6 years ago

Date of purchase: 09/08/2018

Dont bother.

On line service particularly to review feedback from a viewer i s very slow and long winded. Was advised by several potential buyers that they had requested to view my property several times before...

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Emma

Purplebricks

6 years ago

Thank you for taking the time to leave your review.

I am genuinely sorry to hear of the issues you have experienced and we really would welcome the opportunity to discuss this with you further. Area manager Dean has attempted to call you to discuss this but this was unfortunately to no avail. Could you please let Dean know a convenient time to call.

Kind regards

Customer Support

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Trusted Customer

6 years ago

Date of purchase: 08/27/2018

Great Customer Service! Loads of support all the way. The app is great. No middle man to hold everything up. Very quick to book viewings offers ect. with the back up of your own estate agent to...

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Trusted Customer

6 years ago

Date of purchase: 09/08/2018

What Trusted Customer said about Purplebricks:

Good service, negotiating price with buyer.

Priya

Purplebricks

6 years ago

Thank you for your kind words, we are pleased to hear that are happy with the service you've received thus far.

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Trusted Customer

Essex

6 years ago

Date of purchase: 08/21/2018

What Trusted Customer said about Purplebricks:

Stress and hassle free

Purple bricks was amazing was dreading the thought of dealing with estate agents and everything else when I decided to sell my home but one called to purple bricks and I met Jason. Jason dealt with...

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Priya

Purplebricks

6 years ago

Jane, thank you so much for such a lovely feedback. We are thrilled to hear just how well Jason, your Local Property Expert, supported you making the entire process stress free, hassle free and seamless, exactly as it should be. We pride ourselves on offering a cost effective, convenient service to all customers, so it's especially great hearing you feel that way!

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Trusted Customer

6 years ago

Date of purchase: 07/16/2018

What Trusted Customer said about Purplebricks:

Sebastian Smith did great job

excellent service.

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About Purplebricks

Wave goodbye to the bull and sell your home for free with Purplebricks. Ready for a better way to sell your home? We give you everything you need to sell your home — for free. No more high commission, no more pointless jargon. You pay for optional extras along the way, only if you want to use them. It’s your sale, it’s your choice. Want to see why 9 out of 10 customers recommend Purplebricks? Sell your home for free and find out.

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0800 810 8008

650 The Crescent, Colchester Business Park, Colchester, Essex, CO49YQ, United Kingdom