How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Protectivity Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,950 reviews

Trusted Customer

10 years ago

Easy to use, comprehensive and I will use it again.

Protectivity

10 years ago

Great! We are pleased to hear you found Protectivity easy to use, comprehensive and that you would use us again. Thank you for your comments.

Date of purchase: 08/28/2015

Trusted Customer

10 years ago

Reminder emails when my policy is up for renewal. Great price Excellent customer service on the telephone

Protectivity

10 years ago

Thank you for your feedback. We are happy you found the reminder emails useful and that we provided cover at a great price with excellent customer service.

Date of purchase: 08/27/2015

Trusted Customer

10 years ago

Very positive and informative

Protectivity

10 years ago

Great, we are pleased that you found Protectivity to be positive and informative. Thank you for your feedback.

Date of purchase: 08/26/2015

Trusted Customer

10 years ago

Simple and easy to use web site - product fits the need - no complications,…

Simple and easy to use web site - product fits the need - no complications, no use of excessive jargon.

Protectivity

10 years ago

Fantastic! We are extremely happy to hear that you found the Protectivity website simple and easy to use and that our products fit your needs with no complication and no use of excessive jargon. Thank you for your feedback.

Date of purchase: 08/20/2015

Trusted Customer

10 years ago

Best rate we could find for PLI insurance which was important to a club of…

Best rate we could find for PLI insurance which was important to a club of only 20 members. Easy to buy and renew online.

Protectivity

10 years ago

Protectivity are happy to hear that we provided the best rate for public liability insurance and it was easy to buy and renew online. Thank you for your comments.

Date of purchase: 08/20/2015

Trusted Customer

10 years ago

Suleman has reviewed my needs and given me exactly the product I need at an…

Suleman has reviewed my needs and given me exactly the product I need at an affordable price

Protectivity

10 years ago

Great news! We are extremely happy to hear that Suleman reviewed your needs and gave you the exact product you were looking for at an affordable price. Thank you for your feedback, we will pass this on to Suleman.

Date of purchase: 08/18/2015

Trusted Customer

10 years ago

The service was excellent, after emailing one with a payment problem one night I received…

The service was excellent, after emailing one with a payment problem one night I received an email the following morning to arrange a phone call for the following day, the guy on the other end of the...

Protectivity

10 years ago

Fantastic! We are so pleased to hear that Protectivity's service was excellent and our advisor's were very helpful in sorting everything out as simply and efficiently as possible. Thank you for your feedback.

Date of purchase: 08/17/2015

Trusted Customer

10 years ago