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Primrose Awnings Reviews

https://www.primrose-awnings.co.uk

EXCELLENT

Home of the UK’s largest online selection of patio awnings since 2003.

Service

4.6

Product

4.6

247

317

ratings over the past year

Displaying all 5,417 reviews

Mrs Audrey Squires

Feefo Verified

4 hours ago

What Mrs Audrey Squires said about Primrose Awnings:

Very disappointed

Poor

Product reviews

Date of purchase: 06/23/2026

Trusted Customer

Feefo Verified

4 hours ago

slow response with complaint

Product reviews

Date of purchase: 06/23/2026

Michael Cook

Feefo Verified

GBR

4 hours ago

What Michael Cook said about Primrose Awnings:

Replacement shade sail

Great!

Product reviews

Date of purchase: 06/16/2026

Trusted Customer

Feefo Verified

13 hours ago

Quality product

Good response to questions. The drawing for the installation could be more detailed. No detail on the spacing of the brackets.

primrose-awnings

Primrose Awnings

9 hours ago

Thanks for your feedback and I’m glad you’re happy with the product and support so far. We’ll pass your comments about clearer installation drawings and bracket spacing to the team for review and improvement.

Product reviews

Date of purchase: 06/18/2026

Nick

Feefo Verified

GBR

14 hours ago

What Nick said about Primrose Awnings:

3.5m Half cassette electric awning

Good service apart from order tracking which was non existent via the shop app. The awning just turned up in my garden 4 days after ordering.

primrose-awnings

Primrose Awnings

9 hours ago

Thanks for your feedback, Nick – we’re pleased you’re happy with the awning and service overall, and we’re sorry the order tracking let things down this time. We’ll review this with our team so the tracking updates are clearer in future.

Product reviews

Date of purchase: 06/22/2026

Jamieson Harris

Feefo Verified

GBR

16 hours ago

What Jamieson Harris said about Primrose Awnings:

No response to my email compliant

primrose-awnings

Primrose Awnings

14 hours ago

I’m really sorry you’ve not had a response to your email complaint. We aim to reply within 48 hours, so please resend your email or contact us by phone so we can look into this as a priority.

Product reviews

Date of purchase: 06/22/2026

Stephen Bennett

Feefo Verified

GBR

1 day ago

What Stephen Bennett said about Primrose Awnings:

Great customer service

Before purchasing I was in contact with Londeka from the customer services team. She was very helpful & informative and returned my calls & messages.

primrose-awnings

Primrose Awnings

14 hours ago

Thanks, Stephen – that’s lovely to hear. I’ll make sure your kind words are passed on to Londeka and the team.

Product reviews

Date of purchase: 06/15/2026

Natalie lazzam

Feefo Verified

GBR

1 day ago

What Natalie lazzam said about Primrose Awnings:

perfect

primrose-awnings

Primrose Awnings

14 hours ago

You’re welcome! If you need anything else, just let me know.

Product reviews

Date of purchase: 06/22/2026

Trusted Customer

Feefo Verified

1 day ago

Was very quick turnaround

primrose-awnings

Primrose Awnings

14 hours ago

Thank you for your review – we’re really pleased to hear your order arrived so quickly.

Product reviews

Date of purchase: 06/22/2026

Trusted Customer

Feefo Verified

2 days ago

A good quality, product that works really well.

Easy to order online

primrose-awnings

Primrose Awnings

1 day ago

Thank you for your lovely feedback – we’re delighted you found it easy to order online and that the product is working so well for you.

Product reviews

Date of purchase: 06/21/2026

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Primrose Awnings Reviews

4m Dropdown Green and White Valance (1m Drop)More reviews of this product (1)View product websiteNo instructions. Was sent a faulty one returned by another Customer. I was not happy

3.0M Deluxe Wireless Full Cassette Electric Awning With Lights (White Cassette) | Pin Stripe GreyMore reviews of this product (1)View product websitealmost good but one tool missing, incorrect size of Allen key in instructions and front led lights not working. otherwise very nice.

Sail Shade Premium Waterproof SandMore reviews of this product (4)View product websiteBought to replace our original one bought several years ago. Same product by the same seller. As expected in good time and happy with our purchase.

4.0m Half Cassette Manual Ivory Awning Charcoal CassetteMore reviews of this product (2)View product websiteGood quality and simple to fit, only let down by inadeqaute packaging. Although the packaging was damaged, the product was not.

3.5m Full Cassette Manual Awning BurgundyMore reviews of this product (1)View product websiteGreat price. Great quality. Superb value. The videos on the website are extremely helpful to demonstrate how to install the awning.

Sail Shade Standard Water Resistant IvoryMore reviews of this product (1)View product website

2.5m Standard Manual Awning, Plain GreenMore reviews of this product (1)View product websiteVery easy to order ,delivery was very quick and items are of good quality, had my last lot of awnings years ago so when I needed new ones I went straight back to you .

3m Budget Manual Charcoal Awning (Charcoal Cassette)More reviews of this product (1)View product websiteSpeedy delivery. Well made good quality.very pleased .would recommend.

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