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Channel Islands Direct Reviews

https://www.channelislandsdirect.co.uk

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

571

101

20

4

5

701

ratings over the past year

Displaying all 2,186 reviews

MS

May Stark

Feefo Verified

GBR

29 days ago

What May Stark said about Channel Islands Direct:

Booking easy but check all the details at time of booking.

(Note: We had a booking with CIH which we had to cancel due to illness – we were not allowed to move the holiday. This review deals with the service and holiday experience on the second booking. The...

0

Trusted Customer

Feefo Verified

29 days ago

The fact we would like to return says it all!

I found the gentleman most helpful when booking and CI kept me up to date with information before departure. There was a problem with our return flight but it was dealt with very well and we were...

0

Trusted Customer

Feefo Verified

29 days ago

Channel Islands Direct...Somerville Hotel, Jersey, June 2026

Website was easy to navigate but we had questions so chose to book over the phone. The agent was very friendly, helpful and professional. Everything was confirmed promptly with helpful reminders as...

0

Trusted Customer

Feefo Verified

29 days ago

Poor service.

The booking of the holiday and the hotel were very good, but a disappointing end to the holiday as we were not notified of a change in our flight home, nor were the taxi firm which CI Direct had...

0

Trusted Customer

Feefo Verified

29 days ago

Great trip - need premium

Great service in terms of organisation of the trip Frustrating we weren’t told about premium until we got on the boat and it was full

0

SD

Susan Denning

Feefo Verified

GBR

1 month ago

What Susan Denning said about Channel Islands Direct:

Excellent service

The communication was excellent and the flight and hotel details were received in a timely manner.

0

AD

Andrew Diggines

Feefo Verified

GBR

1 month ago

What Andrew Diggines said about Channel Islands Direct:

Excellent

All very good on our first time on the CI.

0

SS

Sharon Savage

Feefo Verified

GBR

1 month ago

What Sharon Savage said about Channel Islands Direct:

Quality, friendly and helpful service

I called customer help desk as I had questions about the online booking process. The advisor booked the holiday for me and was most helpful and kind, ensuring a hotel credit offer was added to my...

0

Trusted Customer

Feefo Verified

1 month ago

Very efficient!

Everything ran extremely smoothly and efficiently.

0

PC

Philip Cassell

Feefo Verified

1 month ago

What Philip Cassell said about Channel Islands Direct:

Good.

0

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