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Channel Islands Direct Reviews

Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

521

101

26

8

6

662

ratings over the past year

Displaying all 1,405 reviews
TM
Terence Meehan
Dungannon Co Tyrone
2 years ago
Date of purchase: 11/01/2021
What Terence Meehan said about Channel Islands Direct:
They were fantastic and very helpful. I would definitely book with them again and recommend Channel Islands Direct to others
JR
Jennifer Robinson
Southampton
2 years ago
Date of purchase: 08/01/2022
What Jennifer Robinson said about Channel Islands Direct:
Easy to book
Easy to view website,easy to book . confirmation received quickly.good information on confirmation.
Trusted Customer
2 years ago
Date of purchase: 05/26/2022
Everything well organised from start to finnish.Would recommend.
PW
Peter Wring
bristol
2 years ago
Date of purchase: 06/25/2022
What Peter Wring said about Channel Islands Direct:
They were able to meet my needs and prices
They were able to meet my needs
AE
alan elmes
2 years ago
Date of purchase: 07/18/2022
What alan elmes said about Channel Islands Direct:
NO CUSTOMER SERVICE SKILLS
Good offer at front end but forget customer service at the after sale. Wanted to discuss some upgrades but a totaly different story once you have booked ( basicaly CI is not interestd)
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Claire
Channel Islands Direct
2 years ago
Thank you for providing us with your feedback. We are disappointed you were unhappy with the level of service offered after you had made your booking. This is not our usual standard of service and we apologise for this. Please be assured that your comments will be shared with the relevant staff members to ensure that this does not happen again, and we hope you will consider Premier Holidays when making future travel plans so that we may have the opportunity to restore your faith in our services. Thank you again for taking the time to contact us.
About Channel Islands Direct
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
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1020 Cambourne Business Park, Cambourne, Cambridge, Cambridgeshire, CB23 6DW, United Kingdom
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About Channel Islands Direct
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.