How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Channel Islands Direct Reviews

https://www.channelislandsdirect.co.uk

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

588

101

20

4

5

718

ratings over the past year

Displaying all 2,219 reviews

Trusted Customer

Feefo Verified

1 year ago

All staff very friendly and helpful. Very relaxed atmosphere throughout the hotel

0

Trusted Customer

Feefo Verified

1 year ago

Amazing holiday with this company, will definitely use again. Thank you

I've used this company before and as always the customer service is excellent! I highly recommend them, they are efficient and professional. Ii travel to Jersey and they always come up with a...

0

Trusted Customer

Feefo Verified

1 year ago

Very reliable ,accessible and informative.

A most helpful company and everything was exactly as stated by them, will use them again. Very hassle free ,even sent flight boarding passes.

0

KG

Kenneth Grundey

Feefo Verified

High Wycombe

1 year ago

What Kenneth Grundey said about Channel Islands Direct:

There were no problems.

0

Trusted Customer

Feefo Verified

1 year ago

Short break

Quick, efficient and good value for money Minimal correspondence Suggest check flight information as luggage wasn’t included in cost

0

Trusted Customer

Feefo Verified

1 year ago

Very good we were sory our flight for the Sunday was cancelled as another night would have been good. The hotel was good but there was nothing for people staying on holiday to indicate what and...

0

BA

Barrie

Feefo Verified

Nottingham

1 year ago

What Barrie said about Channel Islands Direct:

Very Enjoyable Break

Good choice of properties together with travel arrangements. Staff that I spoke to were knowledgeable, friendly and helpful. Only two problems to mention which could be said to be my responsibility....

0

PR

Paul Rice

Feefo Verified

rufford

1 year ago

What Paul Rice said about Channel Islands Direct:

happy customers

very easy to book on line hotels they choose all excellent

0

JL

John Liles

Feefo Verified

1 year ago

What John Liles said about Channel Islands Direct:

Well looked after on board and at the hotel

1st class. Helpful staff at check in and hotel wonderful as always. Only disappointment was the offer on the gin was unavailable on the return journey, not restocked for the return leg. It would be...

0

TT

Ted Tylee

Feefo Verified

HORSHAM

1 year ago

What Ted Tylee said about Channel Islands Direct:

Excellent agent

Worked very well from start to finish. Always polite and helpful.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo