Merchant Logo

Pooch & Mutt Reviews

Rated
Exceptional

Healthy food, treats and supplements to help your dog lead a happy, healthy life.

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

5,585

305

60

13

31

5,994

ratings over the past year

Displaying all 28,104 reviews
WG
Wayne Giblin
6 years ago
Date of purchase: 02/07/2019
What Wayne Giblin said about Pooch & Mutt:
Fantastic Service.
Service was fantastic. Very quick delivery too.
Merchant Logo
Lucy
Pooch & Mutt
6 years ago
Hi Wayne,

Thank you for the positive feedback.
It's great to hear that your order arrived promptly.
Product reviews

0
Share
Trusted Customer
6 years ago
Date of purchase: 02/06/2019
Appalling customer service
Absolutely appalling customer service. Due to website error goods sent to wrong address twice. Customer service promised one thing and then did the exact opposite. Wasted too much time trying to sort...

Read all
Product reviews

2
Share
GD
Gail Doyle
6 years ago
Date of purchase: 02/06/2019
What Gail Doyle said about Pooch & Mutt:
Try to send subscription orders on time I realise delays sometimes happen
Merchant Logo
Lucy
Pooch & Mutt
6 years ago
Hello,

Thank you for your feedback.
I would like to apologize that you did not receive your subscription order on time. We have been experiencing some stock issues recently and are expecting our Calm and Relaxed 2kg back in stock this week.
Product reviews

0
Share
NI
Nikki
Devon
6 years ago
Date of purchase: 01/27/2019
What Nikki said about Pooch & Mutt:
Excellent
First class service, excellent product.
Merchant Logo
Lucy
Pooch & Mutt
6 years ago
Hi Nikki,

Thank you for your positive feedback.
It's fantastic to hear that you were satisfied with both the service and the product.
Product reviews

0
Share
NB
Nicky billingham
Fareham
6 years ago
Date of purchase: 01/22/2019
What Nicky billingham said about Pooch & Mutt:
Wet pouches
We wanted to feed our dog as heakthy a diet as possible. Our cockapoo is very fussy eater but he will eat these no problem .Arrived quickly
Merchant Logo
Lucy
Pooch & Mutt
6 years ago
Hi Nicky,

Thank you for your positive feedback.
It's great to hear that your fussy Cockapoo approves of our Wet Food range.
0
Share
SA
Sandra Allison
6 years ago
Date of purchase: 01/18/2019
What Sandra Allison said about Pooch & Mutt:
easy ordering -definitely use them again
Merchant Logo
Lucy
Pooch & Mutt
6 years ago
Hi Sandra,

Thank you for your positive feedback.
I'm glad to hear that you found the ordering process easy and due to this will be ordering again.
0
Share
Trusted Customer
6 years ago
Date of purchase: 01/23/2019
Superb company
Great offer for 20% off. Fantastic speedy delivery to rural Scotland. My puppy loves this food and usually have to go on ferry ride to nearest stockist. Win, win!!!
Merchant Logo
Lucy
Pooch & Mutt
6 years ago
Hello,

Thank you for your positive feedback.
It's great to hear that even to rural Scotland, the delivery was speedy.
Product reviews

0
Share
CF
Carole Foster
6 years ago
Date of purchase: 01/21/2019
What Carole Foster said about Pooch & Mutt:
Quick service
Merchant Logo
Lucy
Pooch & Mutt
6 years ago
Hello,

Thank you for your positive feedback.
It's great to hear that the delivery was speedy.
Product reviews
0
Share
GS
Gary Storer
6 years ago
Date of purchase: 01/21/2019
What Gary Storer said about Pooch & Mutt:
Quality products matched by service
Never bought Pooch & Mutts before, our 2 dogs absolutely love their products Ordered on line arrived next day, excellent Must be popular as many products are out of stock
Merchant Logo
Lucy
Pooch & Mutt
6 years ago
Hi Gary,

Thank you for your positive feedback.
It's great to hear that your 2 dogs are fans of our products and your order arrived quickly.
We have been experiencing some stock issues with certain products but are expected to have everything back in stock by mid March.
Product reviews

0
Share
JM
Jane Murphy
London
6 years ago
Date of purchase: 01/18/2019
What Jane Murphy said about Pooch & Mutt:
Disappointed
When ordering, there was no indication that the dog food was 'temporarily out of stock'. I wondered why I'd heard nothing and chased up the order to be told there was a 2 week delay. Good job I had...

Read all
Merchant Logo
Lucy
Pooch & Mutt
6 years ago
Hi Jane,
I apologize that you were not informed that there was a delay with your order.
Product reviews

0
Share
About Pooch & Mutt
Healthy food, treats and supplements to help your dog lead a happy, healthy life. All products are made in the UK with natural ingredients and accredited by both PETA (People for the Ethical Treatment of Animals) and The Ethical Companies Organisation.
Read all
Pooch & Mutt Bath Road, Kettering, Kettering, Greater London, NN16 8NQ, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Pooch & Mutt
Healthy food, treats and supplements to help your dog lead a happy, healthy life. All products are made in the UK with natural ingredients and accredited by both PETA (People for the Ethical Treatment of Animals) and The Ethical Companies Organisation.