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PolicyBee Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,351 reviews

Trusted Customer

Feefo Verified

13 years ago

The 2 members of staff I spoke to were very knowledgeable, efficient and keen to…

The 2 members of staff I spoke to were very knowledgeable, efficient and keen to help. I can not fault the service I have received.

Date of purchase: 06/03/2013

Trusted Customer

Feefo Verified

13 years ago

Good service. Followed up very helpfully. Reasonable quote.

Date of purchase: 06/12/2013

Trusted Customer

Feefo Verified

13 years ago

I have particular professional indemnity insurance requirements as I provide services offshore. With other insurance providers,…

I have particular professional indemnity insurance requirements as I provide services offshore. With other insurance providers, it has been a challenge getting a quote let alone a policy. With...

Date of purchase: 06/12/2013

Trusted Customer

Feefo Verified

13 years ago

E-mail from PolicyBee hinted that there might be a reduction with the premium. When I…

E-mail from PolicyBee hinted that there might be a reduction with the premium. When I contacted them they said there was no reduction. Maybe they should make sure that they give no hints unless there...

PolicyBee

13 years ago

Thank you for your feedback. We absolutely do try to get the most competitive premium we can, whenever we can. As you might expect, however, premium reductions are subject to underwriting criteria, individual circumstances and the insurer's discretion. Unfortunately, your premium is the minimum amount your insurer charges to cover what you do, specifically, and there simply isn't any leeway this time. While this might be disappointing for now, the good thing is that insurance changes all the time. We've put a note on your file and and we'll see what we can do with your premium at renewal. Hope that's OK. All the best Vicky Pont (vicky.pont@policybee.co.uk)

Date of purchase: 06/05/2013

Trusted Customer

Feefo Verified

13 years ago

....

Date of purchase: 06/09/2013

Trusted Customer

Feefo Verified

13 years ago

Patiently answered all questions and clearly explained the policy cover.

Date of purchase: 05/16/2013

Trusted Customer

13 years ago

Excellent service and answered all my questions and concerns about the policy. Thank you.

Date of purchase: 06/06/2013

Trusted Customer

Feefo Verified

13 years ago

Competitive products, easy to choose and buy on the Web

Date of purchase: 06/06/2013

Trusted Customer

Feefo Verified

13 years ago

It looks to be an excellent policy

Date of purchase: 06/05/2013

Trusted Customer

Feefo Verified

13 years ago

Everything was very easy to follow and understand.

Date of purchase: 05/31/2013

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